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Java Application Support Engineer

Posted on Sep 29, 2020 by Visionaire Partners

Alpharetta, GA 30004
IT
Immediate Start
Annual Salary
Contract/Project


Java Application Support Engineer

Tremendous opportunity for a Java Application Support Engineer to join a progressive company building out the next generation of products.

You will be responsible for supporting external clients' technical teams on our cutting edge Java applications.

RESPONSIBILITIES:

  • You will own any issues you are assigned until they are resolved
  • Collaborate with internal and external client technical teams (Engineering, Infrastructure, Support, Operations) to resolve application issues
  • Utilize Service Desk to log incidents and document solutions
  • Searching Log Stash
  • Root cause analysis
  • System validations
  • System monitoring and event log management
  • Assist with pre-release testing (stress, load, and failure)
  • Maintain support documentation
  • Set up after-hours call facilitation and coordination during critical outages
  • Coordinate and execute production releases
  • Develop and set-up monitoring for both technical and functional calls, infrastructure level and container-level monitoring

This opportunity is an initial 6-month contract with the option to extend longer-term or convert. Currently we are 100% remote and not sure when we will return to the office. Once we return, we offer flex hours and two to three days of telecommuting with manager approval. Our office is in Alpharetta.

REQUIRED SKILLS:

  • 4+ years of technical application support, including production support
  • Experience supporting Java applications, including reviewing Java output in Log Stash or logs
  • Scripting experience
  • Database experience (prefer MongoDB or SQL Server)
  • Excellent problem solving and troubleshooting skills
  • Excellent customer service skills
  • Excellent communication skills

PREFERRED SKILLS:

  • Python
  • Spring Boot
  • Linux
  • Windows
  • Jira
  • Service Desk
  • ITIL
  • Tomcat
  • Zenoss, Dynatrace, and Nagios



Reference: 959494939

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