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Support Engineer - Spanish or French Speaking

Posted on Sep 22, 2020 by Stott and May

Dublin, Ireland
Immediate Start
Annual Salary

Support Engineer - Spanish or French Speaking

Key Skills: Application Support, Spanish Speaking, SQL, Linux

My client who is a Leader in the Intelligence Technology and Cyber Security world is currently seeking a Spanish or French speaking Support Engineer to join their team based in Dublin. This role will sit within the Customer Support team to provide a high quality service to all clients.

Your role will be to explore, problem solve and provide solutions to all application related issues. This will also involve bug fixes (Java, SQL/SAS Macro).

Key functions:

* Investigation, diagnosis and resolution of application related issues (Level 3/Level 4)
* Take ownership for issues and push to resolution within SLA.
* Make bug fixes (Java/SQL/SAS macro) where required
* Liaise with customers to inform of progress, request information, manage expectations and close out issues in a timely manner
* Participate in customer calls from a technical perspective

Reference: 954339186

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