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Application Support Engineer

Posted on Sep 16, 2020 by Visionaire Partners

Marietta, GA 30006
IT
Immediate Start
Annual Salary
Full-Time


Application Support Engineer

Tremendous opportunity for an Application Support Engineer to join a progressive SaaS software firm that is expanding their team.

RESPONSIBILITIES:

  • 1st & 2nd Tier application support, SQL (Oracle) and Linux support
  • Support customers via email and phone
  • Resolve 2 to 30 tickets per day
  • Make application configuration changes
  • Assist with complex application upgrades
  • Monitoring and troubleshooting
  • Perform advanced problem diagnostics, identification, and resolution of issues
  • Execute incident management, problem analysis, and root cause determination
  • Provide training
  • Develop scripts/tools

The position does require on-call coverage on rotating weekends (approximately every six weeks).

This opportunity is direct hire. We are working 100% remote until further notice (no set date to return to office). When we return to our Marietta office, we will offer flex hours and at least 2 to 3 days telecommuting (could be more). Excellent opportunity to take your career to the next level. We offer a robust benefits package including 401k match.

REQUIRED SKILLS:

  • 4+ years as an application Support Engineer/analyst
  • 4+ years of RedHat Linux
  • 4+ years of SQL (ability to write or edit queries)
  • RDBMS (prefer Oracle)
  • Knowledge of Linux commands (application log files, crontab, reading systems)
  • Ability to create and modify custom Shell Scripts
  • Knowledge of advanced SQL (table joins, unions, indexes, subqueries)
  • Monitoring tools and systems
  • Stored procedures knowledge
  • Detail-oriented
  • Excellent problem solver
  • Consultative and collaborative personality
  • Hungry to learn and grow your skills
  • Excellent communication skills

PREFERRED SKILLS:

  • Java coding experience
  • ERP
  • Oracle



Reference: 949167212

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