Configuration Management Consultant

Posted on Sep 14, 2020 by Berkeley Square IT Ltd

Not Specified, United Kingdom
IT
Immediate Start
£30k - £40k Annual
Full-Time


Configuration Management Consultant


Full time, permanent | 100% Remote (UK) | £30-40k


An exciting opportunity has arisen for a talented Configuration Management Consultant to join the global Service Asset and Configuration Management team of a well-established Fortune 500 company.


The Configuration Management Consultant will be key in helping the company develop their platform and enable strategic solutions such as achieving Artificial Intelligence Operations.


Role & Responsibilities:




  • Help in driving key deliverables for both strategic initiatives and operational support activities

  • Work alongside the Senior Delivery lead to ensure the implementation of pragmatic and best practice solutions on process and data to enable optimized execution of the Configuration Management delivery plan

  • Engage with global stakeholders

  • Work across multiple workstreams to collaborate on Configuration Management Database (CMDB) operational activities

  • Work on design and implementation of processes through working sessions and stakeholder engagements, as well as applying data driven insights to identify opportunities and solutions

  • Influence strategy, through collaborative working sessions and stakeholder engagements

  • Use process and data analysis from multiple sources to develop and measure KPIs that improves the health of the CMDB and promotes value to consumers and stakeholders.



Skills & Experience:




  • 2+ years' experience of applied Configuration Management concepts, governance and practices

  • At least 1 years' experience of applied process and data analysis preferably in a technical environment

  • Extensive ServiceNow experience, included applied experience of ServiceNowITOM Service Mapping delivery


  • Advanced Excel skills (including Charting, Pivot Tables, VLOOKUP, INDEX & MATCH)

  • Ability to establish, manage and leverage relationships with internal and external partners

  • Operate independently and effectively in a team-based environment

  • Creative problem solver, curious and inquisitive - can progress tasks with limited direction

  • Ability to create compelling visualisations to support effective communication with stakeholders

  • ITIL and Service Management process experience

  • Experience of server platforms (Linux or Windows)

  • Network infrastructure knowledge

  • Six Sigma Green belt or higher

  • Knowledge of SACM portfolio of tools



This is an urgent requirement and my client is looking to move quickly for the right Configuration Management Consultant. Please direct any questions to Ashleigh Roberts at Berkeley Square IT ( (see below) or apply now for immediate consideration.




Reference: 947855958

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