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Salesforce Project Manager - 3 months project in Belgium or remote

Posted on Sep 12, 2020 by Next Ventures Ltd

Brussel, Belgium
IT
Immediate Start
Annual Salary
Contract/Project


Next Ventures is currently looking for a Salesforce Project manager for a role based in Belgium and remote.

Scope:

Assist the Customer Engagement lead in different initiatives including; agile transformation process, budgeting processes, relations with suppliers, preparation of Steering Committees,

Act as a liaison between the CoE organization and the local businesses or local IT departments of the our Client in scope (Europe) with initial focus on Czech Republic

Be able to manage Salesforce implementations following the agile methodology

Understand business processes in the Customer Engagement domains with specific focus on campaign management

Have or be prepared to build up a good knowledge of the Salesforce Marketing Cloud and Service Cloud applications

Assist IT and business organizations throughout the complete software release cycle of supported applications

Help defining, validating and challenging business requirements together with the local and regional business and IT organizations

Be hands-on when needed; he/she should be delivery & result oriented, who understand and can capture business needs and translate them into concrete plans

General requirements: lead initiation and planning phases of Projects E2E delivery responsibility: ensure that projects scope, timelines, budget and objectives are attained once project is in execution

Drive the backlog items refinement for his/her project following the established framework.

Work with PO in the prioritization of user stories for his/her project

Participate in planning and review sessions of the teams contributing to his/her projects

Manage business stakeholders related to owned project

Assist the scrum master(s) on internal roadblocks and impediments.

Deliver status reports to project stakeholders and ensure regular and transparent communication around project status towards all stakeholders inside and outside of the Centre of Excellence CE.

Identify/manage risks and dependencies

Manage external implementation partner contribution to the project

(If Applicable) Prepare and animate steering committees

If contributing to a larger IT program, report progress status to IT program manager.

Follows applicable Standards, Procedures, Guidelines and Methodologies in the implementation and/or maintenance of the Customer Engagement (Salesforce) platform

Analyze new tools, solutions or processes to explore new areas that could facilitate the delivery of the template or bring value to the existing template

Technical/Functional requirements:

Experience

Minimum 5 years of experience in project management

Prior experience with agile implementations is a must

Previous/Proven experience in CRM and/or Campaign Management System deployment/delivery

Mandatory knowledge of CRM (at least marketing campaigns, customer care is a plus) business processes in a complex environment, with at least 3-5 years of experience

Prior experience with Salesforce products is an asset (at least 1 year)

Experience in retail or FMCG industry is an asset

Clearly demonstrated expertise in business systems requirements projects and release management

Excellent presentation and communication skills

Effective in running meetings

Technical skills

Mandatory:

Experience in managing both small and large projects, in a Matrix organization

Good working knowledge of Marketing business processes and solutions

Working experience in standard IT processes (agile, change management, release management, incident management, project management)

Understanding of potential impacts on cross functional processes

Start date: Immediate

Languages: English

Location: Belgium or remote ( some travel if the current environment permits)

Duration: 3 months

Rate: Euros Negotiable per day

If you are available please send your CV to (see below) or call me direct. We will call you back TODAY to discuss further with a view to securing an interview as soon as possible.




Reference: 946872706

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