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IT Application Specialist

Posted on Sep 7, 2020 by Harvey Nash IT Recruitment Switzerland

Zürich, Switzerland
Immediate Start
Annual Salary

IT Channels sector supplies solutions for the needs of our different individual and corporate client segments which vary from portal offering for institutional clients to eBanking/Mobile Banking for private clients as well as further cross-sectional trading and mobile solutions. Usage is on a global scale and facing challenging changes along our digital transformation roadmap. The Digital Workplace/Hub team, are responsible for underpinning technologies that form the backbone of client facing applications, including E-banking. Over the next 2 years the Digital Hub will transform to use the latest standard technologies and expand its remit to realise new capabilities for the transformation roadmap.


  • As an Application Specialist of the Digital Workplace/Hub team you will be responsible for ensuring smooth running and operation of the services used by nonclients and clients, both institutional and individuals

  • Subject matter expert of end-to-end processes acting as a point of escalation for both business and L2 support

  • Analysis for incidents and defects, tracking and coordination with internal and external providers

  • Support the development team evolving system architecture and design within the eChannels context

  • Proposing continuous improvements

  • Analysis of incidents and defects, proactive tracking

  • Maintenance activities (eg life cycle measures, configuration and reporting)

  • Service monitoring, availability control, handling of incidents and problem tickets service level communication and escalation where necessary

Must Haves:

  • Higher education in computer science

  • Good communication skills (English, German as an asset)

  • Good knowledge of web technologies

  • Good knowledge of Kubernetes/Docker deployment

  • Professional understanding of IT integration, interfaces and design patterns

  • Experience of a business or user support function

  • English only, German a plus

Nice to haves:

  • Knowledge of the following would be beneficial: Unix, bash, SQL, DevOps, Jira, Confluence or Wiki

  • Development background like Java, .net, JavaScript, HTML, CSS, restful services, websockets, mobile technologies/app development and deployment

Reference: 944103952

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