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IT Application Specialist

Posted on Sep 7, 2020 by Harvey Nash IT Recruitment Switzerland

Zürich, Switzerland
IT
Immediate Start
Annual Salary
Contract/Project



IT Channels sector supplies solutions for the needs of our different individual and corporate client segments which vary from portal offering for institutional clients to eBanking/Mobile Banking for private clients as well as further cross-sectional trading and mobile solutions. Usage is on a global scale and facing challenging changes along our digital transformation roadmap. The Digital Workplace/Hub team, are responsible for underpinning technologies that form the backbone of client facing applications, including E-banking. Over the next 2 years the Digital Hub will transform to use the latest standard technologies and expand its remit to realise new capabilities for the transformation roadmap.


Tasks:


  • As an Application Specialist of the Digital Workplace/Hub team you will be responsible for ensuring smooth running and operation of the services used by nonclients and clients, both institutional and individuals

  • Subject matter expert of end-to-end processes acting as a point of escalation for both business and L2 support

  • Analysis for incidents and defects, tracking and coordination with internal and external providers

  • Support the development team evolving system architecture and design within the eChannels context

  • Proposing continuous improvements

  • Analysis of incidents and defects, proactive tracking

  • Maintenance activities (eg life cycle measures, configuration and reporting)

  • Service monitoring, availability control, handling of incidents and problem tickets service level communication and escalation where necessary

Must Haves:


  • Higher education in computer science

  • Good communication skills (English, German as an asset)

  • Good knowledge of web technologies

  • Good knowledge of Kubernetes/Docker deployment

  • Professional understanding of IT integration, interfaces and design patterns

  • Experience of a business or user support function

  • English only, German a plus

Nice to haves:



  • Knowledge of the following would be beneficial: Unix, bash, SQL, DevOps, Jira, Confluence or Wiki



  • Development background like Java, .net, JavaScript, HTML, CSS, restful services, websockets, mobile technologies/app development and deployment





Reference: 944103952

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