Service Architect - DevOps
Posted on Sep 4, 2020 by Square One Resources
Service Architect - DevOps
£65,000 - £80,000
My client are a leading Service Provider who are all about Delivery. They have an impressive track record in design, building and continuously improving data enabling products for public and private sector customers.
As a Service Architect you will have a senior role which will take you across multiple projects and platforms within the business. You will have an exceptional understanding of IT service management systems together with the ability to build effective working relationships with both internal and external parties.
You will have experience in designing full end-to-end service solutions in large scale enterprise environments which will include service design, service transition and service operations. This also involves developing strategies to ensure that all performance measures of all IT services meet the needs of business users and of any service requirements or service level agreements which may be in place.
* Interacting and assisting other leaders with the evaluation of proposed IT service management systems - demonstrations, detailing capabilities, etc.
* Ensure that the policy and standards for Service Architecture are fit for purpose, current and correctly implemented.* Undertake due diligence during service transition, ensuring the scope of due diligence effectively tests all design parameters used to produce effort estimates
* Develop service strategies to support enterprise-level objectives
* Lead the technical review process with service delivery management
* Ensure that portfolios of available services are created and maintained and that service level agreements are clear, complete and cost-effective.
* Ensure that processes are in place for consistent service management
* Enterprise service model design/transition design/ops design
* Excellent stakeholder management and client relationship management experience
* ITIL v3 and preferably ITIL v4 expertise and certification
* Extensive commercial experience in large-scale private and public IT operations environments
* Good amount of commercial experience in enterprise environments which use DevOps tools and practices along with continuous integration and delivery
* A minimum of five years Service Design/Architecture experience
* Service implementation background
* Service Management tool design & specification experience
* Large scale Service Transition experience in the public and private sectors
* Ability to lead teams
If you are interested in this opportunity, please apply now with your updated CV in word/PDF format.
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.
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