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DB2 Level 3 Support Engineer

Posted on Aug 25, 2020 by Experis AG

Basel, Switzerland
Immediate Start
Annual Salary

DB2 Level 3 Support Engineer

Experis IT Switzerland is in a search of an experienced Level 3 Support Engineer to join one of their clients, a well-known international organisation. This is a permanent position based out in Basel.

Location: Basel

Start Date: ASAP

Key Requirements:

  • SME is responsible for Incident, Change, Problem, Knowledge, Availability and Capacity Management for the Database stacks (Oracle, MS-SQL, IBM DB2, MySQL and PostgreSQL).

  • Manage L2/L3 production/project support activities

  • This also includes the initial setup or update, patching for these Databases

  • Responsible for script development/update in different Scripting (Shell and Perl)

  • Excellent communication and facilitation skills

  • Exposure in other Database Technologies like Informix is an advantage

  • Experience or familiar on tools like ticketing and monitoring tools

  • Responsible for coaching and mentoring the team members

  • Willingness to work on flexible working hours including weekends

  • Involved in Routine Operational support and troubleshooting

  • Performs daily monitoring and general administration of all Database instances

  • Responds to all database alerts, warnings, and errors in a timely, consistent manner

  • Resolves common database system issues in a timely, consistent manner

  • Escalates complex issues to internal team members and third party groups as appropriate

  • Maintains relations with vendor support to ensure quick response to problems

  • Ensures availability and integrity including backup and archiving, database recovery, disaster recovery and system response time

  • Design, coordination and running of various backups and database scripts

  • Performs upgrades and patching of databases on a regular basis

Your profile:

  • Minimum 6-8 years of hands on experience working with Databases like Oracle, MS-SQL, IBM DB2, MySQL or PostgreSQL on a Linux environment

  • Prior experience with Oracle RAC 11g technology

  • Prior experience developing, modifying and maintaining Shell Scripts (bash, Perl, etc.)

  • Strong Documentation skills

  • Ability to work collaboratively in a team environment

  • Strong communication skills

  • Should have working knowledge of disk storage array technology and its application to Oracle ASM/RAC

IT Skills:

  • Monitoring and reporting tool

  • Database stacks like Oracle, MS-SQL, IBM DB2, MySQL and PostgreSQL

  • Tools: Tivoli performance viewer, PowerPoint, Word, Visio, Excel etc

  • Linux & Windows Server

  • Knowledge of Storage product suits like EMC, NetApp

  • Knowledge of Backup products like TSM, NetBackup, Networker

  • Web & Middleware stacks like WebLogic Application Server, MQ, Apache, Tomcat, and IIS

Apply today to secure your chances in this interesting opportunity for an international fast growing company.

Reference: 935256438

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