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Posted on Aug 21, 2020 by Next Ventures Ltd

Antwerpen, Belgium
21 Aug 2020
Annual Salary

Remote for time being/Antwerp

Job description

Within the Operations Directorate, you will work with your colleague IT Fraud Analyst in the new celanti-fraud management which is part of the "financial transactions" team. This cell is responsible for combating phishing and fraud prevention. As a fraud management & fraud prevention officer, you will help to deal with fraud files and follow up (potential) money mules in order to avoid illegally debited client accounts.

  • You will participate in internal investigations and detections in the context of fraud prevention and the management of fraud files within the domain of online transfer fraud (phishing fraud, money mules,...).

  • You investigate signals of transfer fraud with a view to avoiding further fraud and possibly the recovery of stolen funds.

  • You also work preventively by monitoring indications of suspicious transactions or situations.

  • You follow up a number of concrete fraud files. In doing so, you communicate with agents, injured parties and the other bank(s) involved about recovery possibilities and the further handling of the files.

  • You handle files of effective phishing fraud in full and you cooperate in the settlement of any claims.

  • You prepare internal reports on online transfer fraud.

  • If specific cases are observed, you formulate proposals to improve fraud prevention measures if necessary.

  • You keep abreast of new trends and evolutions in your domain.

  • You contribute to the communication on fraud prevention to customers and agents, as well as to other awareness raising initiatives.


  • You have a bachelors degree in economics, finance or law.

  • You have a broad background knowledge of banking activities and specifically of payment transactions and you have relevant experience within the banking sector.

  • You are critical and have sharp analytical skills.

  • You are proficient with IT applications such as Business Objects and Excel.

  • You have good communication skills, both oral and written, in both national languages.

Reference: 933092907

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