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IT INFRASTRUCTURE SPECIALIST (Permanent) - 6285

Posted on Jul 22, 2020 by IT Di-Visions AG

Zürich, Switzerland
IT
Immediate Start
Annual Salary
Full-Time


For an international leader of engineering solutions, we are seeking a highly motivated professional IT Infrastructure Specialist (Permanent).

IT INFRASTRUCTURE SPECIALIST (Permanent) - 6285

Job Description

  • Contribute to Service Desk support (end users)
    • To manage, resolve and track user incidents and requests in the available ticketing tool.
    • To manage escalation of issues and ensure resolution.
    • To support to local users on site and by phone.
    • To control the user's creation and removal.
    • License management of newcomers and leavers.
    • Bitlocker & AntiVirus compliance.
  • Manage workplace services (end-to-end life cycle of end user equipment).
  • Responsible of ALTEN Switzerland telecommunication and networks (incl. security).
    • To control the network, communications services.
    • Monitor network availability.
  • With Back Office team support, responsible for IT procurement (hardware & software, including:
    • Control physical infrastructures stocks (fixed assets)
    • Control licensing inventory.
  • Ensure proper documentation level of his environment (technical & administrative documentation)
    • Ensure a clear overview of the infrastructure landscape.
  • Manage project and ensure communication with business stakeholders to deliver on-time, on quality, within scope and budget.
    • To contribute in project planning tools.
    • Controlling deadlines and escalations.
  • IT Operations: Management, supervision, daily monitoring and follow up, documentation, weekly reporting anticipating any risk to secure deliverables for all IT technical services such as networks, Servers, workplace (PCs) for different location in Switzerland.
  • IT Support: provide hands-on support when required by the Service Desk team
  • IT Projects: Define, plan, and execute following defined Infrastructure project management framework
  • Staff management: manage local team (2 apprentices)

Requirements

  • Technician degree for IT Systems and Computing or Telecommunications
  • +5 years experience in one of this position:
    • IT Infrastructure Technician ( Wintel environment)
    • Service Desk technician
    • IT Infrastructure Project Manager
    • Experience in IT infrastructure deployment projects
    • ITIL v3 certification appreciated.
    • General knowledge about main IT technologies (workplace, Servers, networks, VPN).
    • Strong interpersonal, communication and organizational skills.
    • Autonomous with the required respect for deadlines
    • Fluent English
    • Knowledge of Swiss German or French expected
    • Other skills:
      • Customer oriented
      • Team worker & pro-active
      • Analytic & self-organized
      • Good communicator
      • Excellent troubleshooting and time management skills under pressure
      • Management and leadership potential (2 apprentices to be managed)

Contact

IT Di-Visions is a friendly and dynamic IT placement agency which has a real track record with companies within the financial, telecom, insurance and other interesting industries in Switzerland.
We place IT experts in contracting positions as well as in permanent employment contracts.

For further technical information, please contact Mr. Emanuele Gorelli

Please send your complete electronic application to

IT Di-Visions AG




Reference: 914925457

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