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IT Administrator - Monitoring - Zurich

Posted on Jul 7, 2020 by Applause IT Ltd

Zürich, Switzerland
Immediate Start
£450 - £450 Daily

Do you like to work and explore multiple, complex IT technologies? Are you a comfortable working with Global teams? Do you have proven ability to solve complex issues, covering both technical and business needs?

Main responsibilities:

* operations Technical Support for various IT related applications with a focus on monitoring tools like Netcool, Moogsoft, AppDynamics, Splunk, BigFix and other automation tools

* managing interface to our L3 support by addressing issues and keeping track of these issues until they are solved

* participation in different projects, eg migrating application onto new Infrastructure, design automations for self-healing

* deploying new Software Releases for the mentioned tools

* create and enhance documentation and training to our clients globally

We are looking for a Monitoring Operations Specialist to join our team. In this role you will be part of a high-performing team of Application Service Operations Experts. You will meet a committed, quality driven and very technical team understanding various tools in the IT area. You will join an international team who operates around the globe. We are completed by a broader team of Operations Support specialists who are focused on L2/L3 support for various other tools supporting the ITIL processes. Beside the supporting capabilities we are developing and supporting various other smaller tools.

Must have:

* very proactive, team player in a global environment

* strong communication skills on a technical and a management level in English

* work experience with Unix systems, basic Scripting knowledge

* elementary understanding of Relational Databases

* prioritise your own workload and work with minimal supervision

* stays calm and keeps focused in hectic situations

Nice to have:

* work experience with Netcool, Moogsoft, AppDynamics, Splunk or BigFix

* worked within Application support for at least 2 years as a L2/L3 support or L3 developer

* hands on experience with RPA tools like IPcenter and Automation Anywhere

* knowledge of JavaScript, Elasticsearch, RabbitMQ and MySQL

* Bachelor's degree in Computer Science or related field

* ITIL foundation v3 certified

Reference: 908308574

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