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DB2 Level 3 Support Engineer

Posted on Jun 9, 2020 by Experis AG

Basel, Switzerland
IT
Immediate Start
Annual Salary
Full-Time






DB2 Level 3 Support Engineer



Experis IT Switzerland is in a search of an experienced Level 3 Support Engineer to join one of their clients, a well-known international organisation. This is a permanent position based out in Basel.



Location: Basel



Start Date: ASAP



Key Requirements:





  • SME is responsible for Incident, Change, Problem, Knowledge, Availability and Capacity Management for the Database stacks (Oracle, MS-SQL, IBM DB2, MySQL and PostgreSQL).


  • Manage L2/L3 production/project support activities


  • This also includes the initial setup or update, patching for these Databases


  • Responsible for script development/update in different Scripting (Shell and Perl)


  • Excellent communication and facilitation skills


  • Exposure in other Database Technologies like Informix is an advantage


  • Experience or familiar on tools like ticketing and monitoring tools


  • Responsible for coaching and mentoring the team members


  • Willingness to work on flexible working hours including weekends


  • Involved in Routine Operational support and troubleshooting


  • Performs daily monitoring and general administration of all Database instances


  • Responds to all database alerts, warnings, and errors in a timely, consistent manner


  • Resolves common database system issues in a timely, consistent manner


  • Escalates complex issues to internal team members and third party groups as appropriate


  • Maintains relations with vendor support to ensure quick response to problems


  • Ensures availability and integrity including backup and archiving, database recovery, disaster recovery and system response time


  • Design, coordination and running of various backups and database scripts


  • Performs upgrades and patching of databases on a regular basis




Your profile:





  • Minimum 6-8 years of hands on experience working with Databases like Oracle, MS-SQL, IBM DB2, MySQL or PostgreSQL on a Linux environment


  • Prior experience with Oracle RAC 11g technology


  • Prior experience developing, modifying and maintaining Shell Scripts (bash, Perl, etc.)


  • Strong Documentation skills


  • Ability to work collaboratively in a team environment


  • Strong communication skills


  • Should have working knowledge of disk storage array technology and its application to Oracle ASM/RAC




IT Skills:





  • Monitoring and reporting tool


  • Database stacks like Oracle, MS-SQL, IBM DB2, MySQL and PostgreSQL


  • Tools: Tivoli performance viewer, PowerPoint, Word, Visio, Excel etc


  • Linux & Windows Server


  • Knowledge of Storage product suits like EMC, NetApp


  • Knowledge of Backup products like TSM, NetBackup, Networker


  • Web & Middleware stacks like WebLogic Application Server, MQ, Apache, Tomcat, and IIS




Apply today to secure your chances in this interesting opportunity for an international fast growing company.







Reference: 898396224

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