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IT Support Analyst

Posted on Jun 8, 2020 by Sentinel

Dreux, Eure-et-Loir, France
Immediate Start
€25k - €40k Annual

Detailed Job title: IT Support Analyst - French & English

Location: Dreux

Salary: €25,000 - 40,000 plus benefits

Are you looking for a new IT Support position?

Do you have experience in providing 1st line IT Support and language skills in both French and English?

Sentinel are working with a pharmaceutical organisation, looking for an IT Support Analyst to join their Dreux office.

Skills & Experience:

We are looking for someone that has a strong mix of the following skills and experience:

  • Basic IT support experience in Windows, Microsoft applications and/or Citrix

  • Fluent French and English language skills

  • Customer service orientated

  • Knowledge of VMware is beneficial but not essential


As the IT Support Analyst you'll be responsible for:

  • Providing 1st and 2nd Line support on IT infrastructure

  • Provide IT training if necessary

  • Contribute and follow all IT processes and procedures

  • Administer the AD accounts and be responsible for the on-site back-up process

Alternative job titles: 1st Line Support, Helpdesk Support, Service Desk Analyst, 2nd Line Support, Support Specialist

Reference: 897912314

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