Posted on Jun 2, 2020 by Health & Human Services Comm
Director III-Deputy Associate Commissioner
Under the Direction of the Associate Commissioner for Regulatory Operations Support, the Deputy Associate Commissioner Operations Support participates in the development and communication of the strategic direction for operations support and effectively communicates that vision with health and human services system leadership and staff, elected officials and other stakeholders. The Deputy Associate Commissioner is responsible for directing the day-to-day operations of procurement, contracting and workforce support; data management and analysis; cross division coordination, employee engagement and stakeholder relations; and strategic coordination and special projects. The Deputy Associate Commissioner leads the department with integrity and transparency and works closely with leadership, identifying risks and other areas for improvement. The Deputy Associate Commissioner must have a deep understanding of regulatory best practices, a demonstrated ability to work with other regulatory programs, and skill implementing innovative approaches that provide quality, consistent, efficient, and accountable support to staff in the Regulatory Services division.
Essential Job Functions:
EJF 1 (20%) Hires, manages and develops staff, and recommends appropriate personnel actions to foster a fair, honest and equitable work environment. Provides direct reports with work assignments, clear direction and information on responsibilities and work performance expectations. Develops work performance plans and conducts performance evaluations at least annually. Oversees the development and advancement of subordinates through training and effective use of employee development strategies. Disseminates information and management decisions to staff regarding relevant departmental activities. Works within agency constraints to provide staff with tools and information needed to carry out their responsibilities and to succeed in their work. Reviews and approves leave and carries out other expected human resources activities with direct reports.
EFJ 2 (20%) - Manages resources of the department to achieve goals and objectives in a fiscally responsible manner. Provides leadership in the development of the Operation Support departments legislative appropriations request and responses to legislative and other stakeholder inquiries. Is responsible for internal budget development and reporting to ensure accountability for program areas. Able to represent the Operations Support in hearings. Makes decisions on budget and staff allocation for regulatory functions and advises the Associate Commissioner on the status of programs; and makes recommendations for effective and efficient use of resources.
EFJ 4 (20%) - Participates in the development and communication of the strategic direction for Operations Support and helps effectively communicate the RSD vision, which is consistent with the agency's strategic plan. Provides leadership to the management team and monitors progress in achieving desired results. Provides overall program vision, leadership and strategic direction to the department including managing, planning, implementing, coordinating and evaluating regulatory functions and policies to promote effective program administration and service delivery.
EFJ 5 (20%) - Implements the strategic vision for the Operations Support department. Creates systems and processes which facilitate accountability and provides objective feedback to all stakeholders on progress toward achieving the desired goals and objectives. Evaluates techniques and approaches, identifies emerging trends to determine and implement appropriate strategies. Oversees compliance with federal and state law and strategic goals and ensures implementation of RSD goals and objectives. Reports findings and recommendations for improvements to leadership. Directs and evaluates department performance and makes appropriate recommendations for policy and process improvements to assure attainment of established goals and objectives.
EFJ 6 (15%) - Leads the development of partnerships with internal and external stakeholders. Collaborates with the Associate Commissioner and other colleagues. Promotes partnerships by encouraging stakeholder collaboration and participation in opportunities to define desired outcomes for the Operations Support department. Represents leadership on workgroups, hearings, conferences, committees, and meetings. Works cooperatively and collaboratively to build effective business relationships with other HHS agency officials, associations, legislative offices, and other federal and state agencies.
EFJ 7 (5%) - Performs other duties as assigned.
Knowledge Skills Abilities:
Proven leadership and demonstrated management skills of programs and issues involving diverse staff and stakeholders.
Demonstrated ability to effectively manage competing priorities.
Successful experience in applying leadership principles and techniques.
Knowledge of state and federal laws, regulations, policies, rules and requirements affecting operations of the Regulatory Services Division.
Knowledge of the legislative process.
Knowledge of budget, financial, and contract management.
Broad knowledge of information technology, legal processes, and business services.
Skill in strategic planning and developing and implementing goals and objectives, policies, and procedures.
Skill in analyzing and evaluating complex program and policy issues.
Skill in communications, working with people under pressure, negotiating among multiple parties, resolving conflicts, and establishing and maintaining effective working relationships with internal, external and governmental entities.
Ability to develop and implement organizational vision.
Ability to plan, assign, and/or supervise the work of others.
Ability to set and manage priorities.
Ability to explain complex ideas and issues in understandable terms.
Ability to interpret and communicate policies and procedures.
Ability to work under stress of pressing deadlines and competing priorities.
Registration or Licensure Requirements:
Initial Selection Criteria:
Graduation from an accredited four-year college or university. Experience and education may be substituted on a year-for-year basis.
Recent experience in developing, structuring and managing large-scale projects impacting multiple units, departments, divisions or agencies.
Experience supervising and managing professional staff.
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