Posted on Jun 2, 2020 by Health & Human Services Comm
The DFPS Deputy Chief Information Officer (Deputy CIO) is selected by and accountable to the DFPS CIO for Information Technology-related duties at DFPS. The position performs advanced managerial work, including strategic and business operations planning; developing technology and information security policies and standards; reviewing guidelines, procedures, rules, and regulations; establishing priorities and performance measurement tools for determining progress in meeting goals; coordinating and evaluating program activities; administering information resource projects; performing oversight of the development and maintenance of large scale agency applications; and formulating and monitoring of service level agreements.
The Deputy CIO is responsible for daily oversight and planning of the DFPS Information Technology operations areas, including execution of the annual plan, annual operating budget, and biennial capital budget. The Deputy CIO is responsible for developing and evaluating business metrics for the agency information technology (IT) functions.
Work involves meeting the IT operational needs of the agency and implementing enterprise IT standards and policies at the agency level; coordinating work with partner agencies and vendors; administering information resources for the agency in compliance with Texas Administrative Code (TAC), Information Resources Act, and other applicable federal, state law, and agency policies and directives.
The Deputy CIO works with the Information Security Officer in the development and implementation for information security policies and practices. The Deputy CIO supervises and develops management staff. The position works with minimal supervision with extensive latitude for the use of initiative and independent judgment within the framework of DFPS policies.
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned
Directs the scope of work, evaluation criteria, deliverables, performance measures, schedules, and milestones for agency projects and application support;
Oversees IT projects, IT operations, systems development, and support services;
Oversees large scale application development, testing and release management in the delivery of quality and timely application services;
* Coordinating work with partner agencies and vendors;
Directs managers and staff of information resource functions so that projects are implemented in accordance with applicable federal and state law and agency information resources' policy.
Builds and maintains strong relationships with customer/program areas;
Provides direction, guidance, and assistance to customer/program areas.
Establishes goals and objectives that support overall agency and IT strategies;
Plans, develops, and approves schedules, priorities, and standards for achieving goals;
Assures agency information resources' policy, standards and procedures are followed;
* Administering information resources for the agency in compliance with Texas Administrative Code (TAC), Information Resources Act, and other applicable federal, state law, and agency policies and directives.
Reviews guidelines, procedures, rules, and regulations, and monitors compliance.
Manages expenditures to assure budget allocation is not exceeded and in accordance with applicable laws, policies, and procedures;
Reviews and approves management, productivity, and financial reports and studies;
Oversees the initial development of agency-specific Biennial Operating Plans, Information Resources Strategic Plan and other agency-specific information resource strategic direction and plans.
Promotes compliance with federal and state law and agency policies regarding information resources and sensitive and confidential information; and,
Supports agency information technology audits and responses to legislative inquiries or requests.
Knowledge Skills Abilities:
Knowledge of the IT environment of the state; IT legislative requirements for both the state and federal governments, DFPS programs and policies; and information technology trends.
Knowledge of the responsibilities of IT managers as defined by the Information Resources Management Act and Texas Administrative Code.
Knowledge of change management best practices for technology related initiatives including training and communication.
Skill in analyzing complex business environments and policies to develop effective and innovative IT solutions that address needs and meet requirements.
Skill in defining customer requirements, securing project approval, establishing plans, managing budgeted resources, and assessing achievement of goals.
Skill in large scale application development, testing, and release management in delivering quality solutions on time.
Skill in effectively supervising staff by providing leadership, exercising authority, promoting employee development, and modeling and encouraging effective working relationships with internal staff and staff from other executive and legislative agencies.
Skill in directing IT programs including strategic and operational planning; policy, standards, procedures, and tools promulgation; disaster recovery operations; IT security; software and hardware acquisitions, licensing, and maintenance; contracts management; project development and rollout; information collection and reporting; business/technology performance metrics; and staff development.
Skill responding to queries from state legislative and auditing entities.
Skill in negotiation, decision-making, oral and written communication, and leadership.
Ability to direct and organize program activities; to establish program goals and objectives that support the strategic plan, to identify problems, evaluate alternatives, and implement effective solutions; to develop and evaluate policies and procedures.
Ability to develop and evaluate budget requests and monitor budget expenditures.
Ability to evaluate customer service processes and procedures, and resolve customer service issues
Registration or Licensure Requirements:
Initial Selection Criteria:
Ten years of progressively responsible professional IT experience; three years of the required experience must be in managing mid to large scale application development.
Graduation from an accredited four-year college or university with major coursework in information technology, business or a related field. Experience may be substituted for one another on a year for year basis
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