Senior Business systems Analyst
Posted on Jun 1, 2020 by AbbVie
Defines, plans, designs and tests modules within the ServiceNow GRC platform. Develops requirements for new or modified modules. Executes test plans and ensures that modules meet customer requirements.
Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
Consults with functional areas to develop understanding of the varied and complex business needs supported by the system. Responsible for determining how changing business needs will affect the system. Understands the role of the system in the big picture and provides ideas and recommendations regarding the evolution of the system.
Responds to questions and influences the users regarding current and potential system inputs, processes, and outputs. Conducts research and analysis into the nature, effect and results of system problems. Develops detailed business user requirements, system documentation, workflow procedures, and data modeling. Negotiates plans, time frames and trade-offs while ensuring client understands the final results of the project.
Refine conceptual system requirements into a technical design consisting of job flows and program specifications.
Aid in the systems development process, including planning and monitoring systems development efforts, coordinating activities within other groups, reviewing deliverables and communicating to management.
Define implementation activities and assign individual responsibilities; assume leadership role for implementation activities; coordinating implementation with other parts of the enterprise and provide routine status of activities to Project Manager or direct supervisor.
Develop project plans, schedules and resource requirements.
Ensures current and accurate system documentation, coordinates and or performs testing of system modifications, both validated and non-validated systems. Provides systems expertise and supports system training, educational tools and materials.
Produces requirements for reports, timelines, and graphics using advanced functions of a personal computer. Creates reports from existing client databases to satisfy user requests, development of ad-hoc database reporting, data sampling, project analysis, or testing verification.
Sets options to change the way the program works (configuration responsibilities).
Monitors and audits the use of the systems; executes system control practices and purchasing procedures for regulatory and compliance.
Develops new policy statements from external frameworks and AbbVie IT policies, SOPs and controls.
Develops SOX, PCI, HITRUST, HIPAA and other control test plans and loads them into the SNOW platform. Trains and monitors other users in the modification and implementation of control test plans.
Trains users and troubleshoots issues associated with use of the ServiceNow GRC tool.
Develops use cases and implements new business processes associated with IT policy compliance.
Familiarity with ServiceNow GRC platform.
Preferably, having familiarity with AbbVie's Integrated Control Framework, as well as SOX, PCI, HIPAA, and HITRUST controls.
Bachelor's degree required/Master's degree - preferred with 4 - 6 years of technical experience
Experience in systems development, implementation, and operations of large-scale, enterprise systems.
A demonstrated work ethic that emphasizes customer focus, quality and continuous improvement.
Excellent interpersonal skills and well-developed verbal and written communication skills.
Must be able to effectively lead and facilitate meetings with customers and technical team members.
Must be deliverables focused and detail oriented.
Must exhibit exceptional teamwork skills.
Set up alerts to get notified of new vacancies.