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Cloud Microstrategy Systems Engineer

Posted on May 13, 2020 by Request Technology - Kyle Honn

Addison, TX 75001
IT
Immediate Start
$120k - $150k Annual
Full-Time

Cloud Microstrategy Systems Engineer.

Responsibilities

  • Apply broad technical knowledge, judgment and analytical skills to analyze, develop and implement solutions for process improvements, trouble-shooting, production support, production operations and configuration management.
  • Capture, update and simplify production support resolution activities, production operations tools & capabilities, and configuration management sustainability & applicability.
  • Build practices, automated capabilities and communication across department for enhanced application and operational controls compliance including awareness, daily practice integration, evidence collection, successful completion, complexity reduction and resource utilization.
  • Enable configuration management across asset management capabilities for computing/Servers, application components, software, network devices and other technical aspects to contribute toward impact assessment capabilities, improved decision making across IT services and sustainable IT life cycle.
  • Provides resolutions to an extensive range of complicated problems.
  • Solutions are innovative, thorough, and practicable. Works under limited direction Independently determines and develops approach to solutions.
  • Work is evaluated upon completion for adequacy in satisfying objectives.
  • Represents the organization as the principal customer contact on contracts and often performs project leadership role.
  • Interacts with senior customer personnel on significant technical matters frequently requiring coordination across organizational lines.
  • Experience implementing and managing application and platform monitoring tools (SiteScope, Nimsoft, Opnet)
  • Monitor the health, reliability and performance of implemented Tableau solutions, detecting issues quickly and driving quality improvement over time.
  • Implement development and design patterns that enable the next generation of service infrastructure.
  • Support an eco-system of continuous delivery pipeline tooling, through integration and automation, including Artifactory.
  • Review, implement and support a wide range of tools and services.
  • Collaborate with business and development teams to understand and aid our customers in establishing and achieving their goals
  • Responsible for the production and deployment of new software releases.
  • Maintain high availability and resilience for all MicroStrategy offerings across Analytics, Mobility, and Security.
  • Manage the Back End of web & mobile applications to include server, agent gateway, load balancers, and Active Directory.
  • Troubleshoot and triage problems or issues with software and hardware
  • Manage and build Servers to support needs of customers
  • Management and operation of public cloud
  • Design and Implement Public cloud architectures and environments
  • Design Native Cloud Application Architectures or optimize applications for public cloud
  • Migration of applications, tools and services to public cloud plan and implement solutions for backup and recovery, high availability, key management, and other strategic initiatives
  • Design and build secure and scalable software infrastructure

Qualifications

  • 5+ years of related experience providing application support for Tableau and MicroStrategy tools in on-prem, VMC and AWS environments.
  • Bachelor's Degree in a technical field
  • 3+ years' experience as an infrastructure engineer
  • Advanced experience with Agile and other project techniques
  • Develop and maintain documentation required to support the server infrastructure
  • Strong communications, both written and verbal, in leading teams and coordinating with peers and other disciplines on driving projects/issues to closure.
  • Provide on-call support during nights, weekends, and holidays
  • Ability to adhere and enforce company and department processes, standards, controls on security, change management and risk
  • Experience building and launching applications in public cloud (AWS experience a plus)
  • Comfortable following to Agile methodologies.
  • Experience implementing Jira and Confluence tools

If this is an opportunity that you're interested in please email your resume to:

(see below)

Reference: 888562745

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