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IT Application Manager/Solution Analyst

Posted on May 11, 2020 by Experis AG

Zürich, Switzerland
IT
Immediate Start
Annual Salary
Full-Time

IT Application Manager/Solution Analyst

Experis is the global leader in professional resourcing and project-based workforce solutions. Our suite of services ranges from interim and permanent recruitment to managed services and consulting, enabling businesses to achieve their goals. We accelerate organizational growth by attracting, assessing, and placing specialized professional talent.

Please apply with an English CV

Responsibilities:

  • As an Application Specialist of the Digital Workplace/Hub team you will be responsible for ensuring smooth running and operation of the services used by non-clients and clients, both institutional and individuals
  • Subject matter expert of end-to-end processes acting as a point of escalation for both business and L2 support
  • Analysis for incidents and defects, tracking and coordination with internal and external providers
  • Support the development team evolving system architecture and design within the eChannels context
  • Proposing continuous improvements
  • Analysis of incidents and defects, proactive tracking
  • Maintenance activities (eg life cycle measures, configuration and reporting)
  • Service monitoring, availability control, handling of incidents and problem tickets service level communication and escalation where necessary

The skills and experience needed for these positions are:

  • Good knowledge of web technologies
  • Good knowledge of Kubernetes/Docker Deployment
  • Professional understanding of IT integration, interfaces, and design patterns
  • Have experience of a business or user support function
  • Proactive, analytical with highly structured character is required
  • Able to address options and underlying evaluations and capable of working on multiple activities in parallel
  • Excellent communication skills

Skills plus to have:

  • Unix, bash, SQL, ITIL, DevOps, Jira, Confluence or Wiki knowledge are a plus
  • Candidate with development background such as Java, .Net, JavaScript, HTML, CSS, Restful Services, Websockets, mobile technologies/app development and deployment experience in the past are a plus
  • German is a plus

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However should you have any questions please contact Yiyi Thornton.

We can only consider Swiss EU Nationals or people with a valid working permit for this role.

Reference: 888047507

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