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MicroStrategy Cloud Systems Engineer

Posted on May 7, 2020 by Request Technology - Craig Johnson

Reston, VA 20190
IT
Immediate Start
Annual Salary
Full-Time

*Position is bonus eligible*

Prestigious Enterprise Company is currently seeking a Microstrategy Cloud Systems Engineer. Candidate will apply broad technical knowledge, judgment and analytical skills to analyze, develop and implement solutions for process improvements, trouble-shooting, production support, production operations and configuration management.

Responsibilities:

  • Capture, update and simplify production support resolution activities, production operations tools & capabilities, and configuration management sustainability & applicability.
  • Build practices, automated capabilities and communication across department for enhanced application and operational controls compliance including awareness, daily practice integration, evidence collection, successful completion, complexity reduction and resource utilization.
  • Enable configuration management across asset management capabilities for computing/Servers, application components, software, network devices and other technical aspects to contribute toward impact assessment capabilities, improved decision making across IT services and sustainable IT life cycle.
  • Provides resolutions to an extensive range of complicated problems.
  • Solutions are innovative, thorough, and practicable. Works under limited direction Independently determines and develops approach to solutions.
  • Work is evaluated upon completion for adequacy in satisfying objectives.
  • Represents the organization as the principal customer contact on contracts and often performs project leadership role.
  • Interacts with senior customer personnel on significant technical matters frequently requiring coordination across organizational lines.
  • Experience implementing and managing application and platform monitoring tools (SiteScope, Nimsoft, Opnet)

MicroStrategy Infrastructure Engineering

  • Responsible for the production and deployment of new software releases.
  • Maintain high availability and resilience for all MicroStrategy offerings across Analytics, Mobility, and Security.
  • Manage the Back End of web & mobile applications to include server, agent gateway, load balancers, and Active Directory.
  • Troubleshoot and triage problems or issues with software and hardware
  • Manage and build Servers to support needs of customers

Tableau Infrastructure Engineering

  • Monitor the health, reliability and performance of implemented Tableau solutions, detecting issues quickly and driving quality improvement over time.
  • Implement development and design patterns that enable the next generation of service infrastructure.
  • Support an eco-system of continuous delivery pipeline tooling, through integration and automation, including Artifactory.
  • Review, implement and support a wide range of tools and services.
  • Collaborate with business and development teams to understand and aid our customers in establishing and achieving their goals

Cloud Experience

  • Management and operation of public cloud
  • Design and Implement Public cloud architectures and environments
  • Design Native Cloud Application Architectures or optimize applications for public cloud
  • Migration of applications, tools and services to public cloud plan and implement solutions for backup and recovery, high availability, key management, and other strategic initiatives
  • Design and build secure and scalable software infrastructure

Qualifications:

  • 5+ years of related experience providing application support for Tableau and MicroStrategy tools in on-prem, VMC and AWS environments.
  • Bachelor's Degree required.
  • 3+ years' experience as an infrastructure engineer
  • Skilled with MS Office
  • Advanced experience with Agile and other project techniques
  • Develop and maintain documentation required to support the server infrastructure
  • Strong communications, both written and verbal, in leading teams and coordinating with peers and other disciplines on driving projects/issues to closure.
  • Provide on-call support during nights, weekends, and holidays
  • Ability to adhere and enforce company and department processes, standards, controls on security, change management and risk
  • Experience building and launching applications in public cloud (AWS experience a plus)
  • Strong desire to learn new tools.
  • Comfortable following to Agile methodologies.
  • Experience implementing Jira and Confluence tools
  • Self-starter and self-motivated.
  • Ability to work & collaborate effectively in a team environment.
  • Sense of urgency and able to apply risk-based approach to prioritize work.
  • Disaster Recover experience, either in-region or out-of-region
  • Capability to function well in a fast-paced, dynamic environment with competing priorities
  • Proficient in communicating clearly, effectively, persuasively with technology and business stakeholders.
  • Motivated to learn new technologies and identify process improvements and efficiencies.
  • Ability to adapt to change while continuing to deliver on assigned objectives.
  • Strong verbal and written communication skills.

Reference: 887095991

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