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Software Engineer - Genesys

Posted on May 5, 2020 by Experis AG

Zürich, Switzerland
Immediate Start
Annual Salary

Software Engineer - Genesys

Experis is the global leader in professional resourcing and project-based workforce solutions.

On behalf of our client, we are looking for a Genesys Specialist to join the Zürich office to make the team even stronger

Responsibilities and Skills

  • SME with 3-5 years of experience with Genesys
  • Configuration, integration of Genesys voice platform
  • Genesys version 8.x knowledge
  • Java, J2EE knowledge
  • Genesys Orchestration Server, Genesys Rules Engine, etc
  • UNIX/Linux system administration knowledge
  • University degree in computer science, math, physics, engineering or a related field
  • IRD Routing Strategy development/Cassandra
  • Integration with SIP Server - CISCO SBC
  • WDE integration
  • Have a good understanding of architecture and design solutions
  • Understanding of security principles
  • Integrations with Back Office systems
  • Workforce Optimization
  • Historical and Real Time Reporting
  • Understanding of networks and communications platforms
  • Fluent English, German is an additional asset

PLEASE NOTE: we can only consider applicants with existing Swiss working permits due to the current travel restrictions imposed as a result of the Covid-19 outbreak.

If you are interested in this opportunity, we look forward to receiving your CV or if you have any questions, contact Jane Leese.

Reference: 886684574

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