L2 support Automation Anywhere support analyst-6months-Switzerland
Posted on May 5, 2020 by Kirtana Consulting
Kirtana consulting is looking IT support analyst Automation Anywhere for 6months rolling contract in Zurich.
Role Profile D:- IT Support Analyst Lvl 2/3 (L2 Support Automation Anywhere) [1 Swiss Opening]
A Bachelor's degree or equivalent with a focus in computer science or related
Overall 1-2 years software development experience with at least 1 year of experience in robotics process automation using Automation Anywhere
Accountable for ongoing support to application end-users, including appropriate issue escalation by interfacing with Support team
Responsible for application support, bug fix, upgrade and maintenance, new feature development and integration with ecosystem
Monitoring AppDynamics, Netcool and troubleshooting experience with Firewall/SSL certification etc.
Desirable: JIRA, Confluence, incl Xray Test Management for JIRA, Tasktop, QACube, GitHub, Workflow Engine