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Technical Writer

Posted on May 4, 2020 by Investigo Change Solutions

Amsterdam, Noord-Holland, Netherlands
IT
Immediate Start
Annual Salary
Contract/Project

Investigos client are currently looking for a Technical writer on a 6 month extendable contract in Amsterdam Netherlands.

Please see below for more information:

Job title: Technical Writer

Contract: 6 months

Location: Amsterdam Netherlands

Job Role specific experience:

  • Experience in combining the role of technical writer with providing user testing support and coordinating 3rd line support;
  • Analytically oriented to establish root causes of defects and incidents;
  • Experience using agile software development methodologies (ie Kanban, Scrum and other lean techniques);
  • Experience in working with JIRA is desired;
  • Experience in working with Dynamics365 is desired.

Job Role competencies & responsibilities:

  • Preparation of user guidance/training material (incl. videos);
  • Moderation of discussion forums;
  • Publication of release communications/news items on the IRIS website;
  • Running of showcases of the system for key users;
  • Coordination and support of user acceptance testing;
  • Coordination of third line support;
  • A strong technical background, specifically the delivery of complex software systems;
  • Knowledge in IT Service Management and/or Risk frameworks, and/or international standards.

To apply for this role please send your updated CV to (see below)

Reference: 886534364

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