This Job Vacancy has Expired!

Telephony Support Engineer - Dublin - Contract

Posted on Mar 24, 2020 by E-Frontiers

Dublin, Ireland
IT
Immediate Start
€330 - €330 Daily
Contract/Project

Please only apply if you are based in Dublin or can be in Dublin within the next month or so

Responsibilities:

Administering & maintaining day to day Telephony operations by:

Ensuring availability of telephony services

Meeting SLA for incidents & service requests

Providing out of hours support as required

Maintaining controls framework & component register

Key functions are:

Incident troubleshooting

Business requests

User Admin

MAC's

Realtime & Historical Reporting

Call Routing

Mobile device management

Server patching

Key technologies:

Aspect ACD

Alcatel OmniPCX

Verint v11

Apple Mobile Devices

IP Telephony experience

Reference: 870338594

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