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Head of Process Manager (Pharma)

Posted on Mar 24, 2020 by Randstad (Schweiz) AG

Zug, Switzerland
Immediate Start
Annual Salary

We are currently supporting a leading medical device company in the area of Zug, in their search for an experienced Head of Process Manager.


Process Management organization within Solution Integration & Services (SIS) is focused on enabling consistent product delivery via a well-designed, monitored and continuously improved Design Control and Commercialization' (DCC) process.

Due to this area growth, we are looking for a highly skilled and passionate Head of Process Manager.

In this role, you will be collaborating with Project Management, Head of Project Leaders, Head of Project Management, Process & Tools and other stakeholders. You will be responsible for defining the direction of the DCC process within the SIS organization.

Tasks and Responsibilities:

  • Owns and has overall accountability for the Design Control and Commercialization (DCC) process within the SIS organization
  • Accountable for the definition and implementation of the SIS DCC in alignment with the overall SIS strategy in close collaboration with the accountable business process owners/managers located in SIS, other organizational units and global functions
  • Leads cross functional group of process owners/managers that is responsible for the definition of goals with regard to DCC processes optimization
  • Manages and controls continuous process improvement activities (incl. definition, alignment and harmonization of the DCC processes) in cooperation with the accountable business process
  • Accountable for the management and coordination (including business planning & budgeting) of DCC related process management activities in SIS
  • Manages and coordinates stakeholders at a variety of hierarchical and complexity levels (eg SIS Project Management & Engineering)
  • Engages with stakeholders to solve resourcing issues and conflict between functions with regard to business process owners/managers
  • Accountable for setting up, updating and communicating the process management KPI dashboard
  • Accountable for the proactive management of process risks
  • Accountable for knowledge management with regard to process management within SIS and interfaces (eg global functions, service organizations and other organizational units)

Capability Lead:

  • Shares responsibility with other capability leads for the development of professional and industry-leading capabilities and competencies relevant for the Project Management function
  • Contributes to the identification of crucial, future oriented capabilities and competencies of the function
  • Accountable for an assigned capability (group) within the Project Management function
  • Accountable for the definition of the assigned capabilities (consisting of technologies, processes, competencies and people) and assuring its development accordingly
  • Defines and structures the capability cross site and cross function
  • Continuously improves the capabilities to the desired state in close collaboration with the line managers in his/her assigned capability (performance of the employees in the delivery stream as key indicator)
  • Identifies and assigns the SME of the relevant competences and technologies

Must Haves:

  • Bachelor or Master in engineering, natural sciences or comparable vocational training or further education
  • 5-7 years of experience in a similar position
  • Academic Background or related certifications in process management field
  • Flexible personality with a solution oriented mindset
  • Ability to capture and analyse complex topics to translate them into concise concepts
  • Strong stakeholder management skills in a complex environment
  • Excellent communication skills with fluency in English and German

Nice to Haves:

  • Knowledge of Process Management methodologies (lean, six sigma, CMMi, etc)
  • Experience on ISO 13485, IVDD/IVDR, 21 CFR 820 FDA preferred

Are you ready for the next challenge in your career, then dont hesitate to send your application or contact me.

Reference: 870099660

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