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Head of Process Management (m/w/d)

Posted on Mar 23, 2020 by ITech Consult

Zug, Switzerland
16 Apr 2020
Annual Salary

Head of Process Management- engineering/English/German/Stakeholder/ISO13485


For our partner Roche Diagnostics in Rotkreuz we are looking for a highly motivated and qualified Head of Process Management


Process Management organization within Solution Integration & Services (SIS) is focused on enabling consistent product delivery via a well-designed, monitored and continuously improved 'Design Control and Commercialization' (DCC) process.

Due to this area growth, we are looking for a highly skilled and passionate Head of Process Management.

In this role, you will be collaborating with Project Management LT, Head of Project Leaders, Head of Project Management, Process & Tools and other stakeholders and you will be responsible for defining the direction of the DCC process within the SIS organization.

Tasks & Responsibilities:

- Owns and has overall accountability for the Design Control and Commercialization (DCC) process within the SIS organization.
- Accountable for the definition and implementation of the SIS DCC in alignment with the overall SIS strategy in close collaboration with the accountable business process owners/managers located in SIS, other organizational units and global functions
- Leads cross functional group of process owners/managers that is responsible for the definition of goals with regard to DCC processes optimization
- Manages and controls continuous process improvement activities (incl. definition, alignment and harmonization of the DCC processes) in cooperation with the accountable business process
- Accountable for the management and coordination (including business planning & budgeting) of DCC related process management activities in SIS
- Manages and coordinates stakeholders at a variety of hierarchical and complexity levels (eg SIS Project Management & Engineering LT)
- Engages with stakeholders to solve resourcing issues and conflict between functions with regard to business process owners/managers
- Accountable for setting up, updating and communicating the process management KPI dashboard
- Accountable for the proactive management of process risks
- Accountable for knowledge management with regard to process management within SIS and interfaces (eg global functions, service organizations and other organizational units)
- Acts in accordance with the SIS Culture of Collaboration, Roche Values and Roche Core Competencies

Capability Lead

- Shares responsibility with other capability leads for the development of professional and industry-leading capabilities and competencies relevant for the Project Management function
- Contributes to the identification of crucial, future oriented capabilities & competencies of the function
- Accountable for an assigned capability (group) within the Project Management function
- Accountable for the definition of the assigned capabilities (consisting of technologies, processes, competencies and people) and assuring its development accordingly
- Defines and structures the capability cross site and cross function
- Continuously improves the capabilities to the desired state in close collaboration with the line managers in his/her assigned capability (performance of the employees in the delivery stream as key indicator).
- Identifies and assigns the SME of the relevant competences and technologies

Must Haves:

- Bachelor or Master in engineering, natural sciences or comparable vocational training or further education
- Experience in a similar position 5 -7 years
- Strong stakeholder management in a complex environment
- Academic Background or related certifications in process management field
- Flexible personality with a solution oriented mindset
- Ability to capture and analyse complex topics to translate them into concise concepts

Nice to Haves:

- Knowledge of Process Management methodologies (lean, six sigma, CMMi, etc)
- Experience on ISO 13485, IVDD/IVDR, 21 CFR 820 FDA preferred


- Perfect English/German skills written and spoken

Reference No.: 919197SGR
Role: Head of Process Management
Industry: Pharma
Location: Rotkreuz
Start: 16.04.2020
Duration: 12++

Should you find yourself suitable for this position then please send us your complete CV using the link in this advert.

About us:

ITech Consult is a certified ISO 9001:2015 Swiss company with offices also located in Germany and Ireland. ITech Consult is specialised in delivering IT candidates for contract work. We were founded in 1997 by IT professionals; hence we well understand what it means to be professionally supported in your search for a new project and being employed.

Reference: 869428861

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