IT Business Analyst - Chicago Loop
Posted on Mar 19, 2020 by Responsive Search, Inc.
We are looking for an IT Business Analyst for a company located in downtown Chicago.
This is a salaried role with full benefits, working directly with clients as well as our development team, helping with analysis, testing and use cases as well as documentation.
Work with our clients directly and serve as a steward between clients and IT
Interview business stakeholders and data teams and help write requirements and do discovery
Create and maintain dashboards to facilitate identification of underperforming account metrics.
Proactively participate in the client's marketing strategy meetings to identify any reporting follow-up needs.
Identify operational inefficiencies and partner with the business process improvement team to implement optimized ways of working.
Perform root cause analyses to uncover underlying issues
Define business use cases and requirements to align stakeholder asks with delivery efforts
Track stakeholder requirements to help prioritize and raise critical needs
Help with QA and release testing as needed
3 years professional experience as a Business Analyst in an IT capacity
Experience conducting requirements and process analyses, use cases, user stories, documentation, user training manuals, and serving as a liaison between Developers and Users
Experience with Business Analysis tools
Proficiency in SQL and ability to optimize queries; some experience with KPI, dashboards, preferred
Experience in Agile/Lean methodology