This Job Vacancy has Expired!

O365 Support lead

Posted on Mar 13, 2020 by Avance Consulting (Europe) Limited

Brussel, Belgium
IT
Immediate Start
Annual Salary
Contract/Project
  • Office 365 Exchange online support Lead
  • Participates in SLA review meetings
  • Point of escalation for any service delivery issues
  • Provide Functional and Technical resolution for incidents
  • Perform day-to-day Incident management
  • Responsible for executing service requests
  • Timely update of the tracking system
  • Creation of knowledge management database
  • Do Problem Management, RCA, Change Management
  • Program level reporting on a periodic basis

Reference: 861533101

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