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Business Analyst for eCommerce

Posted on Mar 12, 2020 by Responsive Search, Inc.

Deerfield, IL 60015
Immediate Start
$100k - $120k Annual

Business Analyst for eCommerce

The Business Analyst is responsible for designing and developing process and IT system improvements across all business functions. This position requires a functional knowledge of eCommerce, ERP Solutions, Distribution, Inventory and Procurement modules along with knowledge of eCommerce ordering websites and how to marry the processes together. This position will work with all account process leads for the various account groups and the IT department to develop best practice processes. This position will also drive the sharing of best practices across the various account groups. This position will be responsible for creating all required training documents and processes.

Responsibilities Include:

-Interact with internal and external user community to develop process solutions

-Create project plans on process improvements

-Conduct analysis to better improve web based eCommerce solutions

-Interact with and/or manage technical resources on projects related to process improvements

-Manage projects through the SDLC process

-Provide functional training on the Company's ERP Solution and Website applications

-Provide process training on best practices

-Develop process to share best practices across account groups

-Recommend potential areas for application system improvement and documentation

-Develop documentation and training materials where applicable

-Develop and track meaningful metrics around process improvements

-Work with technical team on testing software changes

Experience/Qualifications Include:

-Bachelor's Degree or equivalent experience

-eCommerce, Ordering Portals, and shopping cart based applications

-5+ years using ERP Systems

-An excellent functional knowledge of Sales Order, Distribution, Purchasing, and Financials

-An excellent functional knowledge of standard website shopping cart applications

-A knowledge of iSeries reporting tools (Query, World Writer)

-A thorough knowledge of Microsoft Office (Excel, Word, Powerpoint, Outlook)

-Results-oriented self starter with excellent verbal and written communication skills and strong management and organizational skills

-Demonstrated success of establishing, managing and maintaining effective working relationships at the management level, internal and external to an organization

-Excellent communication and presentation skills (written and verbal)

-Strong leadership, teaching and mentoring skills

-A knowledge of Basic FTP and data mapping skills is a plus

-A knowledge of MS Visio and Access is a plus

Reference: 861726367

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