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Trainer Floorwalkers - Derby - Contract

Posted on Mar 7, 2020 by QA Limited

Derby, Derbyshire, United Kingdom
Immediate Start
Annual Salary

Early Life Support - Trainer Floorwalkers - Derby - Contract

QA is a Learning and Training organisation. We are looking for a number of enthusiastic Trainer Floorwalkers to support our clients during Windows 10/Office 365 desktop

A priority of these roles are the ability to provide Early Life Support and communicate to users the benefits of Win10 and Office 365.

Responsibilities will include:

  • Supporting users remotely and face to face
  • Dealing with any How Do I...?' type queries
  • Assisting users with completing post-implementation checks
  • Guiding users on where to find the appropriate support they need
  • Promote and encourage users to fully utilise new products to work remotely, share information and collaborate more effectively

You must be an experienced Microsoft trainer/floorwalker with:

  • Excellent working knowledge and experience of Windows 10 and Microsoft Office 365 (Outlook, Word, Excel, PowerPoint)
  • Excellent communication and interpersonal skills.
  • Strong problem solving skills.
  • Must be a team player, self-motivating and self-sufficient
  • Proven track record of providing technical assistance and troubleshooting issues relating to IT desktop refresh/transformation projects
  • Must be flexible and prepared to travel
  • Security Clearance is essential for this role.

Please submit up-to-date CV's showing appropriate experience and feel free to expand in a cover letter.



Reference: 857934186

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