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Application Monitoring Engineer

Posted on Mar 6, 2020 by Request Technology - Craig Johnson

Charlotte, NC 28201
IT
Immediate Start
$80k - $100k Annual
Full-Time

*We are unable to sponsor for this permanent Full time role*

Prestigious Fortune 500 Company is currently seeking a Application Monitoring Engineer. Candidate will provide technical support from project inception through implementation and daily support by creating high-level technical requirements, design, and develops optimal monitoring and IT system solutions through the knowledge of business processes, systems architecture, and monitoring technologies. Provide input into strategies, capabilities and integrations to improve the availability and performance run-state of production applications. This engineer will drive operational implementation of monitoring capabilities, dashboards and improvements.

Responsibilities:

  • Capture reporting requirements, develop system performance, capacity and key business transactions reports-dashboards by leveraging approved tools and processes to maintain operational availability of delivered solutions
  • Provide input into strategies, capabilities and integrations to improve the availability and performance run-state of production applications.
  • Drive operational implementation of monitoring capabilities, dashboards and improvements.
  • Capture reporting requirements, develop system performance, capacity and key business transactions reports-dashboards by leveraging approved tools and processes to maintain operational availability of delivered solutions
  • Leverage a predictive analytic approach to identify and mitigate issues before they have material impact to our application consumers.
  • Identify and recommend performance tuning and monitoring enhancement opportunities.
  • Capture applications baseline performance deviations and implement proactive monitoring and alerting of production systems
  • Leverage monitoring tools and capabilities to find root cause for incident and problem management.
  • Provide subject matter expertise and main point of contact for Agency Solutions and Consumer Technology supported applications.
  • Provides 24 x 7 support as needed.
  • Ability to comprehend, analyze and trace the high level technical design and system architecture that meets business and/or functional requirements.
  • Responsible for implementing identified road-maps, leading design reviews, and performing analysis for one or more applications
  • Identify systems and technical constraints, potential technology risks, and document possible mitigation strategies for business critical projects.
  • May guide the design deliverables of Systems Analysts and Developers.
  • Consult with Business Analysts to effectively deliver business value operational designs for high complexity projects.
  • Facilitate design reviews, document system impacts between releases, and conduct technical walk throughs.
  • Understand the technical details, integration, and functions of multiple applications, hardware, and/or software within a team. Execute and enforce best practices. May be responsible to identify and design for non-functional requirements.
  • Provide technical input and act as point-of-contact during architectural assessments for area applications.
  • For high complexity projects, validate code to designs and requirements. Participate in and facilitate monitor solution walk throughs, inspections, and review.
  • Monitors and communicates on the technical progress of the project.
  • Recommend technology solutions to meet client/business requirements. Partner with Business Analysts and possibly clients to improve monitoring of the business requirements and business process flows.
  • Internally communicates changes or issues with vended products and monitoring tools
  • Evaluate Proof of Concepts (POCs) and validate whether the solution meets the business need
  • Plan, conduct, review, and perform integration testing of responsible deliverables for environment changes.

Qualifications:

  • Bachelor's College degree or equivalent experience
  • 1+ year monitoring experience in a large enterprise environment
  • Systems analysis, database concepts and systems design
  • Working knowledge of .NET and JAVA Applications and Development
  • Source Code Management concepts
  • Detailed knowledge of framework-based development
  • Excellent Communication and Problem Solving and Analytical skills
  • Experience in ASP.NET, C#, XML, HTML,JavaScript, CSS, SQL and Python Scripting
  • SPLUNK, AppDynamics, Compuware, dynatrace, Dynatrace UEM, APMaas (Gomez), Foglight and ELK experience a plus
  • Working knowledge of Data Science, Statistical & Predictive Analysis, Quantitative Research and Analytics
  • Loadrunner Performance Testing & Tuning experience a plus
  • Demonstrate ability to work in a global and multi-shift environment

Reference: 857265641

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