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SAP CS Consultant

Posted on Feb 28, 2020 by JSAN Consulting Ltd

Not Specified, Czech Republic
IT
Immediate Start
€450 - €450 Daily
Contract/Project

Language Proficiency: MULTILINGUAL - FLUENT IN ENGLISH AND GERMAN LANGUAGE, CZECH LANGUAGE DESIRED

Job Description:

  • Use of consulting skills, business process knowledge
  • SAP CS application expertise and understand client's business environment mapped to SAP ERP
  • Achieve client expected business results

Qualifications and Experience:

  • At least 3 years of functional experience in Finance domain
  • Hands-on SAP CS configuration experience with focus on CS functionalities - repairs processing, goods receipt, storage location and tracking, integration with SAP Sales Order processing and Finance aspects to track costs of repair, details of repair and final invoice to customer
  • Experience of one full life cycle SAP R/3 implementation experience would be desirable
  • At least 4 years of Experience in supporting SAP ERP at large client engagement
  • Experience and knowledge of key integration points between SAP modules

Responsibilities:

  • Facilitate the implementation and support of SAP modules to enhance the clients' business functionality
  • Analyze the current business processes and scenarios of the client and recommend/develop solutions to meet the client's needs
  • Act as liaison with client for troubleshooting: investigate, analyze, and resolve software problems
  • Help develop necessary modifications/enhancements to address clients' needs
  • Guide end-users on how to do' basic transactions in SAP system and solve problems
  • Able to understand the issues/tickets, get Root cause for the problem and categorize them into respective functions
  • Understand the different Severities and Priorities based on the Level of issue
  • Understand the different SLA's and coordinate with support team for expediting the resolution of tickets
  • Ability to Coordinate with Business users and Support team
  • Ability to escalate the issues to the next level and keep users updated about the progress of the issue.
  • Understand the different monitoring requirements
  • Proactively provide overall feedback to Production Support Manager
  • Ability to search for similar problems in the database and suggest resolution as applicable or pass it on to right stream of next level of support for quick resolution
  • Understands interfaces/batch jobs working

Other Attributes:

  • Ability to analyze problems and provide clear recommendations
  • Able to collaborate with clients and have a strong desire to excel.
  • Excellent written and verbal communication skills
  • Good interpersonal skills
  • Must be able to work independently and can manage own workload with little to no supervision
  • Able to Multi-task and work under tight deadlines
  • Ability to cope with constantly changing priorities
  • Maintain a thorough knowledge of the organization and adheres to all organizational standards and maintaining a high degree of customer satisfaction

Reference: 852110336

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