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Administrative Office Manager

Posted on Feb 27, 2020 by M&T Bank

Buffalo, NY
Admin & Secretarial
Immediate Start
Annual Salary
M & T Realty Capital Corporationis a full-service mortgage banking company that specializes in providing competitive financing nationwide for commercial properties, including multifamily, healthcare facilities, office, industrial, retail, and student, seniors, and military housing. We are a wholly-owned subsidiary of M & T Bankone of the 20 largest US headquartered commercial bank holding companiesand offer the following financing options:

- Fannie Mae DUS

- Freddie Mac OptigoSMLender

- FHA/HUD Healthcare (LEAN)

- FHA/HUD Multifamily (MAP)

- Life insurance company

- Conduit (CMBS)

- Small Loan program


Provide administrative, analytical, operational and technical support for the President and Chief Credit Officer of M & T Realty Capital Corporation.

Primary Responsibilities:

- Create and prepare moderate to complex business materials, presentations and other communications and correspondence, ensuring materials are prepared timely, accurately, and in a highly professional manner.

- Respond to daily M & T RCC phone and email requests and inquiries, ranging from direct resolution through complex transactional resolutions; serve as liaison among the client, functional team and operational support staff as required to obtain the information and/or resolve issues.

- Provide on-the-spot resolution of problems and determine when further escalation is necessary. Ensure adherence to established service standards in activities and that responses meet or exceed expectations.

- Maintain accurate records and documentation of completed activities for audit and internal reporting purposes.

- Provide input into the development of and produce routine, and complex standard and ad hoc departmental reports and spreadsheets. May perform historical reporting, work flow analysis, and routine data analysis.

- Understand and adhere to the Companys risk and regulatory standards, policies and controls in accordance with the Companys Risk Appetite. Identify risk-related issues needing escalation to management.

- Prepare and coordinate monthly and quarterly meeting agendas.

- Coordinate conferences and group events.

- Process travel and expenses.

- Promote an environment that supports diversity and reflects the M & T Bank brand.

- Maintain M & T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

- Complete other related duties as assigned.

Education and Experience Required:

Associate's degree. Five (5) years experience in providing Senior Executive support in a professional services environment or the equivalent combination of education and experience.Ability to interact with staff on all levels; high level of professionalism and confidentiality. Good written and verbal communication skills and strong attention to detail. Proficient in Outlook, Word, Excel and PowerPoint.

Education and Experience Preferred:

Bachelor's degree.

Baltimore, Maryland, United States of America

Reference: 25664187

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