Application Support Engineer- (Spanish/French/German Speaking)
Posted on Feb 27, 2020 by Stott and May
Application Support Engineer (Spanish or French or German Speaking)
Key Skills: Application Support, Spanish Speaking, French Speaking, German Speaking
My client who is a Leader in the Intelligence Technology and Cyber Security world is currently seeking a Spanish speaking Application Support Engineer to join their team based in Dublin. This role will sit within the Customer Support team to provide a high quality service to all clients.
Your role will be to explore, problem solve and provide solutions to all application related issues. This will also involve bug fixes (Java, SQL/SAS Macro).
*Investigation, diagnosis and resolution of application related issues (Level 3/Level 4)
*Take ownership for issues and push to resolution within SLA.
*Make bug fixes (Java/SQL/SAS macro) where required
*Liaise with customers to inform of progress, request information, manage expectations and close out
issues in a timely manner
*Participate in customer calls from a technical perspective