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IT Support Engineer

Posted on Feb 25, 2020 by CV-Library

Basingstoke, Hampshire, United Kingdom
IT
Immediate Start
£25k - £34k Annual
Full-Time
Candidate Criteria: * MCSA * MCP * Windows Server 2008 – 2019 * Microsoft and VMWare virtualisation products such as ESXi and vCentre * Broadband routers and modems * * PC hardware, peripherals and Microsoft desktop OSs * Office365 and other Microsoft Office applications and services * G-Suite and other Google Apps services * Broadband, phone and other communications services * Other services as you become trained in them * Microsoft Office 2010 – 2019 * Windows 7 – Windows 10 * Active Directory and Microsoft Exchange * Office 365 Administration * Networking technologies including LAN/WAN * VLAN Configuration * Configuring DNS Records * DHCP/DNS * Minimum 2 years experience providing 2nd Line Support for a Managed Service Provider or internal IT support team * Full clean UK Driving Licence Job Role: To provide Clients with predominantly telephone and remote technical support, escalating to the senior CST 3rd line team or Technical Director where appropriate.As a senior CST 2nd line engineer you will be required to work with the rest of the CST 2nd line team to manage inbound tickets and calls; triaging and addressing where appropriate

Reference: 211784418

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