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RN Clinical Services Coordinator - Home Infusion FT

Posted on Feb 21, 2020 by Carolinas HealthCare System

Charlotte, NC
Health Care
Immediate Start
Annual Salary
Full-Time
RN Clinical Services Coordinator - Home Infusion FT

Date: Feb 18, 2020
Location: Charlotte, NC, US, 28209
Company: Atrium Health

Job Req ID:
Position Number:
Employment Type: Full Time
Shift: Day
Shift Details: 8:30 - 5:00 or 9:00 - 5:30 Mon. - Fri. with limited weekend/holiday rotation
Standard Hours: 40.00
Department Name: Administration
Location: CMC - Home Infusion
Location Details: 1701 Abbey Place Charlotte, NC
Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit

Job Summary
Supports and provides oversight of clinical services provided in compliance with accepted standards of patient care as determined by State Regulations, Joint Commission, Professional Clinical Board Practice Acts and Agency Policy and Procedures. Ensures appropriate, qualified and timely resource management in order to meet patient needs and agency financial, operational and quality goals. Supports service excellence and teammate engagement in daily encounters with patients and staff. Works collaboratively with the leadership to improve care and services throughout the organization and ensure operational/financial efficiency and effectiveness.

Essential Functions

Provides clinical administrative support, clinical expertise to meet patient and staff needs and functions as the liaison with physician practices and hospital case management and other referral sources
Assures staffing/resource management is appropriate and assigned timely to meet patient needs and per agency policy to include documentation standards, productivity and clinical standards of practice
Analyzes the data to prioritize multi-issue situations to support appropriate actions based on the criticality of patient health and welfare, patient/staff safety and impact to effective, timely services
Identifies barriers to situation/complaint resolution (i.e. language, literacy, psychological, etc) and follows-up with the appropriate resources or leadership to address timely and effectively
Reviews and supports the development of patient specific clinical plans of care that is effectively communicated with the parties involved and supports quality patient outcomes and patient satisfaction
Supports clinical staff in the implementation of the identified plan, coordination of care delivery, and strategies to promote health and safe outcomes
Evaluates progress toward attainment of outcomes through documentation review, interdisciplinary team meetings and/or case conference
Supports billing compliance and timeliness by maintaining current knowledge of payer requirement and billing criteria, state and federal regulations, performing timely completion of CSC workflow and identifying opportunity for appropriate reimbursement
With minimal supervision, delegates elements of care to appropriate healthcare workers in accordance with any applicable legal or policy parameters or principles
Collaborates with healthcare consumer, family, and others in the conduct of clinical practice Physical Requirements
Primary work is in the office environment. Requires long periods of sitting and computer work. Work may require walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift and support the weight of 50 pounds in handling patients, medical equipment, and supplies in the home/facility setting. Must speak English in good, understandable terms. Intact sense of sight, hearing, smell, touch. Finger dexterity. Critical thinking and ability to concentrate. Must be able to respond quickly to changes in patient conditions.

Education, Experience and Certifications
Graduate from an accredited School of Nursing. BSN preferred. Current Basic Life Support for Healthcare Provider status according to American Heart Association. One year of experience in a related field required. Current RN license required.

At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.

As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.

Posting Notes: Not Applicable
Atrium Health is an EOE/AA Employer

Nearest Major Market: Charlotte
Job Segment: Nursing, Clinic, Medical, Patient Care, Administrative Assistant, Healthcare, Administrative

Reference: 25598986

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