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Senior Business Systems Analyst Public Cloud Remote

Posted on Feb 18, 2020 by Red Hat

Grand Ronde Agency, OR
Immediate Start
Annual Salary
At Red Hat, we connect an innovative community of customers, partners, and
contributors to deliver an open source stack of trusted, high-performing
solutions. We offer cloud, Linux, middleware, storage, and virtualization
technologies, together with award-winning global customer support, consulting,
and implementation services. Red Hat is a rapidly growing company supporting
more than 90% of Fortune 500 companies.


The Red Hat IT team is looking for a Senior Business Analyst to join us. In
this role, you will work with a dedicated engineering team, in order to define,
lead, and deliver a brokered public cloud offering to internal application
teams. Our vision is to balance providing development teams more autonomy to
consume public cloud resources while maintaining the necessary 'gates and
guardrails' governance. As a Senior Business Analyst, you will find new
opportunities for automation and improvement in the services and related

* Consult with and guide our consumer teams in their public cloud intake
and onboarding process
* Assist consumer teams in understanding IT policies, procedures, and
managing their cloud spend
* Illustrate and guide optimization opportunities such as reserved
instances, cost savings plans, and optimization for consumer teams
through data-driven models and dashboards
* Work with consumer teams to coordinate and track the remediation of
architecture and security concerns
* Partner with our finance team to enable procurement and chargeback
* Analyze and identify opportunities for automation and improvement in the
service and related processes
* Interact with consumer teams to develop and implement service
* Inform business requirements to create and refine user stories for the
service backlog
* Grow and refine the vision for this service in ways that we can t yet

* 5+ years experience working in business customer facing role with
consulting and business analysis experience
* Experience working in a global company, with practical experience working
with a wide variety of situations from customers, vendors, IT and
business teams, and end users
* Ability to work at a senior level and prioritize tasks within a project
to maximize efficiency
* Proficiency with different delivery methodologies including agile and
* Excellent analytical thinking and problem solving skills
* Excellent communication skills, both written and verbal
* Self-motivated and highly organized, with an ability to influence and
deliver in a fast-paced environment
* Ability to lead, facilitate discussion, influence others, and mediate
communication between groups
* Experience with creation of enterprise dashboards, reporting tools, and
alerting mechanisms
* Experience with data and trend analysis to identify areas of process
improvement, technical deficiencies and capacity management
* Experience with with public cloud providers like AWS, Azure, GCP, IBM
Cloud, and related management products e.g. CloudHealth, Cloudability
* Experience with programming languages like Python is a plus
* Tableau experience is a plus
* Bachelor s degree in a related is a plus

Red Hat is proud to be an equal opportunity workplace and an affirmative action
employer. We review applications for employment without regard to their race,
color, religion, sex, sexual orientation, gender identity, national origin,
ancestry, citizenship, age, veteran status, genetic information, physical or
mental disability, medical condition, marital status, or any other basis
prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment
agencies. We are not responsible for, and will not pay, any fees, commissions,
or any other payment related to unsolicited resumes or CVs except as required
in a written contract between Red Hat and the recruitment agency or party
requesting payment of a fee.

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