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First Line Support Executive (STEM degree)

Posted on Feb 16, 2020 by CV-Library

Reading, Berkshire, United Kingdom
Immediate Start
£25k - £25k Annual
Job Title: First Line Support Executive (STEM degree) Location: Reading Salary: £25,000 REF: J3185:M4:FLSE:71 Sector: Tech Established in 2004, our successful client offers their extensive customer base with tailored and automated solutions. They pride themselves on listening to what their client needs and delivering specialist solutions, which has elevated them above their competitors in a saturated market. This is an outstanding chance to build a lasting career with a truly innovate technology company who understand the importance of their employees. They offer a sociable, dynamic working atmosphere – the perfect place for aspiring STEM graduates! First Line Support Executive Package: A competitive basic salary of £25,000 Mobile Laptop Full bespoke training, excellent progression, learning & development opportunities Regular socials in an inclusive and welcoming atmosphere Pension Fun, modern offices in a highly sought after location First Line Support Executive Role: Deliver technical support, answering queries online or over the phone/via email Maintain a high degree of customer service for support queries Take ownership of user problems, proactively dealing with their issues Support users in the use of Computer equipment, delivering necessary training and advice when required Manage complex service issues by funnelling them towards the relevant members of IT support Liaise closely with external agencies for technical support when issues cannot be overcome in house First Line Support Executive: Educated to degree level in a STEM related discipline Discernible interest in Technology/IT SQL knowledge is desirable with a strong knowledge of Csharp, C++ Possess exceptional communication and interpersonal skills Self-motivated, with a strong desire to succeed  Next Steps: If you require this job specification or to apply in an alternate format please visit the Pareto website

Reference: 211729593

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