Support Engineer - 12 months contract - €300 Per Day MAX
Posted on Feb 12, 2020 by Applause IT Ltd
Support Engineer - Office 365, Intune, Active Directory, Zoom, Okta
€300 per day max
ENGLISH AND DUTCH SPEAKING
The onsite engineer will closely work together with the service-desk team, you will be working alone onsite.
- Provide high-quality proximity support for end users, ie on-site interventions to deal with incidents and requests impossible to resolve remotely.
- Log, categorize, prioritize, diagnose, troubleshoot and resolve tickets.
- Loan and support of mobility equipment (eg mobile phones, smartphones, laptops, tablet computers).
- Peripherals management (install, connect and troubleshoot printers, scanners, multifunctional devices, etc).
- Escort in the client buildings the 3rd party technicians that have to intervene on-site in order to provide technical support (eg replace failing hardware).
- Provision of coaching to users in the use of the equipment provided to them, and/or specific application.
- Log, categorize, prioritize, diagnose, troubleshoot and resolve application related incidents whenever possible potentially coming from all users worldwide.
Knowledge and experience with:
- Windows 10
- Good Knowledge of Office O365
- Good knowledge of Zoom Videoconferencing
- Very Good Knowledge of Intune: Configure; Manage Apps, Protection
- Network hardware and Protocols (LAN, Wlan)
- Active Directory
If you are a Support Engineer that speak DUTCH and ENGLISH then APPLY NOW or contact (see below)
Support Engineer - Ghent, Belgium
Office 365, Intune, Active Directory, Zoom, Okta
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£350 - £400 Daily