Support Engineer - 12 months contract - €300 Per Day MAX

Posted on Feb 12, 2020 by Applause IT Ltd

Gent, Oost-Vlaanderen, Belgium
IT
17 Feb 2020
€250 - €300 Daily
Contract/Project

Support Engineer - Office 365, Intune, Active Directory, Zoom, Okta

€300 per day max

12-months contract

Ghent, Belgium

ENGLISH AND DUTCH SPEAKING

The onsite engineer will closely work together with the service-desk team, you will be working alone onsite.

Tasks:

  • Provide high-quality proximity support for end users, ie on-site interventions to deal with incidents and requests impossible to resolve remotely.
  • Log, categorize, prioritize, diagnose, troubleshoot and resolve tickets.
  • Loan and support of mobility equipment (eg mobile phones, smartphones, laptops, tablet computers).
  • Peripherals management (install, connect and troubleshoot printers, scanners, multifunctional devices, etc).
  • Escort in the client buildings the 3rd party technicians that have to intervene on-site in order to provide technical support (eg replace failing hardware).
  • Provision of coaching to users in the use of the equipment provided to them, and/or specific application.
  • Log, categorize, prioritize, diagnose, troubleshoot and resolve application related incidents whenever possible potentially coming from all users worldwide.

Knowledge and experience with:

  • Windows 10
  • IOS
  • MacOS
  • Android
  • Good Knowledge of Office O365
  • Good knowledge of Zoom Videoconferencing
  • Very Good Knowledge of Intune: Configure; Manage Apps, Protection
  • Network hardware and Protocols (LAN, Wlan)
  • Active Directory
  • Azure

If you are a Support Engineer that speak DUTCH and ENGLISH then APPLY NOW or contact (see below)

Support Engineer - Ghent, Belgium

Office 365, Intune, Active Directory, Zoom, Okta

Reference: 842886815

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