Application Support Engineer

Posted on Feb 11, 2020 by Visionaire Partners

Marietta, GA 30006
IT
Immediate Start
Annual Salary
Full-Time

Application Support Engineer

Tremendous opportunity for an Application Support Engineer to join a progressive SaaS software firm that is expanding their team. We are looking for a mid level Support Analyst with 2+ years of application support experience.

You will be responsible for 1st & 2nd Tier application support, SQL (Oracle) and Linux support, will support customers via email and phone, resolve 2 to 30 tickets per day, make application configuration changes, assist with complex application upgrades, monitoring and troubleshooting, perform advanced problem diagnostics, identification and resolution of issues, execute incident management, problem analysis and root cause determination, provide training, and develop scripts/tools.

The position does require on-call coverage on rotating weekends (approximately every six weeks).

This is a direct hire position based in Marietta. Excellent opportunity to take your career to the next level. We offer flex hours and a strong benefits package.

REQUIRED SKILLS:

  • 2+ years as an application Support Engineer/analyst
  • 2+ years of UNIX (prefer RedHat Linux)
  • 2+ years of SQL (ability to write or edit queries)
  • RDBMS (prefer Oracle)
  • Knowledge of UNIX or Linux commands (application log files, crontab, reading systems)
  • Ability to create and modify custom Shell Scripts
  • Knowledge of advanced SQL (table joins, unions, indexes, subqueries)
  • Monitoring tools and systems
  • Stored procedures knowledge
  • Detail oriented
  • Excellent problem solver
  • Consultative and collaborative personality
  • Hungry to learn and grow your skills
  • Excellent communication skills

PREFERRED SKILLS:

  • Java coding experience
  • Red Hat
  • A+
  • SSCP
  • Security +
  • Oracle

Reference: 842695893

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