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Sales & Service Advisor - Great Basic and Great Bonus

Posted on Feb 7, 2020 by Simply Placements Recruitment

Chelmsford, Essex, United Kingdom
1 Nov 2019
£18k - £25k Annual

Customer Service Advisor


Dynamic and global concern seeking to add to a growing Inbound and outbound call centre of booking agents, the company offers full training on the inhouse system and brands, we are looking for confident, assertive, friendly, professional, articulate, pro-active and reliable candidates - is this you?!

This is an excellent opportunity with long-term career prospects working within a newly refurbished offices working a streamlined operation within a very polished and friendly environment.

Key Features of the role:

  • Medium size Call Centre - Contact Centre Environment
  • Inbound Outbound team operative
  • Receiving calls from customers and providing a first-class customer experience
  • Assisting callers with warranty, service and servicing bookings, authorising courtesy services
  • Warm up-sell opportunities
  • Taking each caller through a beginning to end service journey
  • Understand when to escalate any issues that arise where necessary
  • Overcoming objections - Customer Retention
  • Recognise and offer sales via service
  • Working to set targets and performance bonuses
  • Provide best industry customer service
  • Full training provided
  • Good basic salary plus achievable monthly and quarterly bonus to 25k OTE

Suitable candidates must have experience within either:

Inbound, outbound, Call centre, contact centre, customer service office based, sales, utilities, property management, banking, automotive, motor or insurance.

Please send your CV for an immediate review.

Reference: 840707713

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