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EUC Support Technician

Posted on Feb 6, 2020 by Gazelle Global Consulting

Amsterdam, Noord-Holland, Netherlands
IT
Immediate Start
Annual Salary
Contract/Project

For one of the largest companies, I am looking for 'Desktop Support Technician' for a 6-12 month contract position in Amsterdam, Netherlands. Dutch is not mandatory.

The ideal candidate will need to have the following experience:

  • Deployment of core load images to Surface devices.
  • Touch service support for End Users - Microsoft Surface & accessories, Printers, Video Conf devices, Server Gears.
  • Assist offshore teams to coordinate and fix infra issues.
  • Basic understanding of ITSM tool(Service Now) to handle Incident, Service Request and Problems.
  • Experience in handling VIP users.
  • Experience in handling P1 issues.
  • Level 3 support for Windows 10 OS including common applications like Outlook, Adobe etc.
  • Basic understanding of O365 and azure for end user support
  • Basic understanding of Active Directory to handle password resets, set user attributes etc.
  • Handle mobile devices configuration, MDM and issues
  • Work with Application Support teams and business users to assist with the issues and upgrades.

Apply Now to Avoid Disappointment.

Reference: 839855164

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