Infrastructure Engineer, Contact Centre Voice 50k
Posted on Feb 6, 2020 by Cornerstones It Recruitment Ltd.
Infrastructure Engineer required for a leading Customer Services organisation who provide services for some of the Top UK based companies. You Can be based from your Home anywhere in the uk.
You can be located remotely from your own home office anywhere in the UK and will report to the Technical Director where you will be a fundamental part of the team managing company's multi-vendor blend of IT infrastructure, with a specific focus on telephony.
As a Skilled IT Infrastructure engineer you will have skills and experience in: Design, deployment and support of contact centre platforms, session border controllers and associated telephony systems and in-depth knowledge of Microsoft Architecture in high availability contact centre/VoIP environments along with knowledge and experience of IT Security working to ISO27001 standards.
Knowledge of the following
Enghouse CCSP Contact Centre platform
Sonus session border controller platform
SIP Gateways and Trunking
Windows Server 2008/2012
Group Policies and their application for Security best practice
Virtualisation Technologies (ESXi)
SAN/NAS Storage Technologies
MS SQL Server 2008/2012
Microsoft Exchange 2010/2013
Any of the following, MCSE, CCNP and/or CCVP Voice are desirable.
Apply now for a full job spec and further details