This Job Vacancy has Expired!

CX Data Lead (Dutch Speaking)

Posted on Feb 6, 2020 by Gazelle Global Consulting

Amsterdam, Noord-Holland, Netherlands
IT
Immediate Start
Annual Salary
Full-Time

I have multiple seats for an excellent Full time career opportunity with a leading financial organisation based in Amsterdam as a CX Data Lead. The company provides a generous base salary and benefits package, tailored to you.

Your working environment:

  • Working together with 8 colleagues in the CX team
  • Department: Client Analytics the expertise centre in the field of data and analytics

What you'll do:

  • The team is responsible for: campaign management, web analysis, process mining and NPS
  • You have to coordinate these activities
  • Partly responsible for mentoring junior colleagues
  • Technical know-how is very important (implementation, design)

Your profile:

  • Fluent Dutch and English
  • Solid experience in the field of CX metrics, analytics and statistics
  • Experience in the design and implementation of NPS and CX metrics ( CSAT, CES)
  • Technical, hands-on experience with Data Analytics
  • Managerial experience
  • Nice to have: experience in the banking industry OR in a complex, data-driven organization

Benefits:

  • Flexible working hours (36h/week over 4 days OR 5)
  • Employee Benefit Budget
  • Personal development budget
  • Annual public transport subscription or transport budget
  • Good pension plan

This is an exceptional opportunity to join a company that thinks differently and has a positive atmosphere that's so rare to find. So, if you could tick most of the points above, apply NOW for immediate consideration.

Reference: 839200843

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