IT PROJECT MANAGER
Posted on Feb 2, 2020 by Presbyterian Healthcare Services
Work Schedule: Days
The Project Manager facilitates the work of the Executives and PMO Director/PMO
Manager(s)/Project Manager(s) by providing specialized administrative and
project support. The Project Manager has overall responsibility for the day to
day management of assigned projects and is responsible for project management
and facilitation of one or more medium to high complexity projects, enterprise-
wide initiatives and continuous business improvement items.
The Project Manager plans, executes and finalizes projects according to
aggressive deadlines and budgets.
Coordinates resources and efforts of team members, third party contractors, and
consultants in order to deliver projects according to plan;
Defines project objectives and providing oversight of quality control
throughout the lifecycle.
Demonstrates proven leadership in project management and will provide
leadership and support to all members of the project team, internally and
Responsible for significant, enterprise-wide projects, typically with large
budgets and sizeable staff, focused on meeting project commitments, including
communications with sponsors, stakeholders etc
Adheres to the established enterprise methodologies, practices and procedures
for documentation, project management, programming, configuration, change
management, testing, deployment and system monitoring to promote accountability
within that cultivates a collaborative work environment with our customers and
ensures delivery of agreed upon functionality.
Improving effectiveness and reliability through:
Only programming, configuring or processing approved work and referring new
work or scope changes to the appropriate manager, PM or project management team
for review and analysis.
ii. Actively assessing risks and assisting in risk mitigation
iii. Completing assigned tasks/projects on time, on budget and in scope.
Performing with accountability and responsibility for not performing or
requesting any out of scope tasks.
Performing with accountability and responsibility for keeping informed about
changes in policies, practices and procedures
Defines project scope, budget, goals and deliverables that support the business
requirements in collaboration with senior management and stakeholders. Directs
and manages project development from beginning to end including clear and
concise timeline expectations to the project team.
Plans and schedules project timelines and milestones using appropriate tools.
Coordinates resource estimates and participants needed to achieve project
goals. Where required, negotiates with other department managers for the
acquisition of required personnel from within the organization.
Proactively manages changes in project scope, budget, project issues, potential
risks, and devises contingency plans.
Develops and delivers status reports, proposals, requirements documentation,
change/risk/issue logs, earned value analysis, meeting minutes and
Manages, clinical, business, and vendor resources in a matrix environment
working with appropriate management to secure the appropriate resources.
Develops best practices and tools for project execution and management.
Ensure that all projects have a documented Return on Investment giving specific
details and timelines for that return.
If needed, coordinate and ensure that training specific to the project is
planned and executed.
Drive organizational change taking full account of obstacles, opposition, and
differing stakeholder priorities.
Acts as a champion for business process changes; act behind the scenes to craft
solutions for business problems related or tangential to the project.
Knowledge Skills & Expertise
Execute & Control: scope, work plans, resources, deliverables, Q/A, transition
Close: completion and assessment
Strong and tested project management skills, including sponsor and risk
Understanding of missions and operations in other areas.
Understands who the client is and what the client s needs are; provides
realistic expectations; establishes specific customer satisfaction standards
and actively monitors client satisfaction.
Knowledge of organization's methodology and tools.
Critical Thinking & Problem Solving
Identifies, develops, and initiates innovations and solutions where precedents
and procedures may not exist.
Works cross-functionally to solve problems and implement changes. Analyzes
decisions and actions for their support of the larger area's strategic
direction. Works with senior management to resolve more complex problems.
Demonstrates superior collaboration skills and techniques which appropriately
define alternate solutions; resolve conflicts; and create lasting, productive
partnerships with clients. Actively participates in cross-functional groups to
solve problems across projects. Provides resources and organizational structure
to promote collaborative initiatives. Utilizes a network of relationships to
collect and disseminate information, build support, and secure buy-in for
desired objectives. Projects a credible executive image when strategically
communicating and planning for change. Fosters and manages productive
relationships with executive level sponsors.
Conveys goals and objectives clearly and in a compelling manner; listens
effectively and clarifies information as needed; interprets verbal and non-
verbal messages that others communicate; produces clear status reports;
communicates tactfully and candidly.
Ensures that project status, issues and successes are communicated to project
team, stakeholders, sponsors steering committee and all levels of management
and documented appropriately. Motivates project team members to action.
Identifies common themes, makes inferences and draws conclusions. Ensures open
communication on the project team. Addresses delicate situations and handles
conflicts in such a way as to maximize opportunity and minimize exposure to
risk. Demonstrates superior inter-personal skills, conflict resolution, and
negotiating skills. Handles broad-based, often complex, communication for
internal and/or external audiences. Creates a forum and format for ongoing open
communication within functional area or among departments. Defuses emotional
charged situations and uses them to constructively build greater shared
commitment to end goals. Promotes knowledge of teams work to gain support for
ongoing and future initiatives.
Regularly makes decisions and takes independent action on matters directly
affecting strategic goals. Guides staff and project managers in learning and
applying useful decision making approaches. Partners with sponsors in
understanding and creating opportunities and in making timely choices.
Bachelors Degree in Information Systems, Business Administration, Engineering,
Nursing, Health Information Technology or related field of study is required.
Three to five or more years as a Project Manager is required. Project
Management experience in the healthcare industry is strongly preferred.
Experience managing vendor relationships and vendor resources is preferred.
Project Management Professional (PMP) or equivalent certification (or within 6
months of hire date).
Benefits are effective day-one (for .45 FTE and above) and include:
* Competitive salaries
* Full medical, dental and vision insurance
* Flexible spending accounts (FSAs)
* Free wellness programs
* Paid time off (PTO)
* Retirement plans, including matching employer contributions
* Continuing education and career development opportunities
* Life insurance and short/long term disability programs
Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare
system of nine hospitals, a statewide health plan and a growing multi-specialty
medical group. Founded in New Mexico in 1908, it is the state's largest private
employer with approximately 11,000 employees.
Presbyterian's story is really the story of the remarkable people who have
chosen to work here. Starting with Reverend Cooper who began our journey in
1908, the hard work of thousands of physicians, employees, board members, and
other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a
statewide healthcare system, serving more than 700,000 New Mexicans.
We are part of New Mexico's history - and committed to its future. That is why
we will continue to work just as hard and care just as deeply to serve New
Mexico for years to come.
New Mexico's unique blend of Spanish, Mexican and Native American influences
contribute to a culturally rich lifestyle. Add in Albuquerque's International
Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer
space, and Santa Fe's artists, and you get an eclectic mix of people, places
and experiences that make this state great.
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