We are currently looking on behalf of one of our important clients for a Support Engineer Network Security. This role is a permanent position based in Bern Canton. Your role Partake 1st to 3rd level support in the fields of LAN WAN the configuration troubleshooting of network components, firewalls data centers. Initiate monitor escalation to 3rd level support field service when necessary. Hold responsibility for the monitoring operation of managed security service devices (firewalls, etc.) for major customers. Monitor networks using network management systems. Execute Move, Add Change requests import patches updates. Maintain installation documentation checklists in projects as well as ongoing documentation. Your Skills Advanced knowledge experience in the area of Cisco networks security. Several years of hands on experience in installing, configuring operating networks firewalls (Cisco, Fortigate Firewall Security Fabric, Checkpoint, etc.) IDS IPS, Proxy (Blue Coat), Routing Switching Virtualization. Experienced in working or programming with NMS applications. Good knowledge of ITIL processes. Your Profile University Degree in Computer Science or Telecommunications (or similar). Certifications in the areas of Fortinet Network Cisco are advantageous. Customer oriented, self driven highly quality aware. Highly motivated to continuously learn further develop. Willing to work in staggered working hours partly at night on weekends. Good command of German English, French is also an advantage. If you wish to apply, please send us your resume in Word format with some references. You can also register on our website which will allow you to receive other exclusive and confidential job offers.