This Job Vacancy has Expired!

Desktop/Helpdesk Support

Posted on Jan 29, 2020 by Gazelle Global Consulting

Dublin, Ireland
Immediate Start
€110 - €110 Daily

For one of the largest companies, I am looking for 'Desktop Support (L1)' for 6-12 month project in Dublin, Ireland.

25-30 % travel therefore it is mandatory for all candidates to have a full UK Driving licence

The ideal 'Desktop Support (L1)' will need to have the following experience

Must-have Skills:

  • Phone support experience necessary.
  • Technical helpdesk or technical call center experience is necessary.
  • Disciplined, systematic problem solving skills required.
  • Hands-on work experience with the following:
  • Windows Operating systems
  • Clients: Windows7, Windows Vista, Windows XP, Windows 2000
  • Servers: Windows 2000, Windows 2003, Windows 2008
  • Knowledge of Active Directory, Exchange 2003/2007
  • ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
  • User account creation for Active Directory, Exchange Mailboxes, Distribution lists
  • Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
  • MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
  • Internet browsers (eg Explorer, Chrome, Firefox)
  • VPN and remote dial-in users
  • Support for laptop, desktops, and printers
  • PDA and blackberry support
  • Others: Adobe Acrobat and other common desktop applications like Winzip, etc

Please apply now if you are interested and available.

Reference: 834849436

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