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Business Analyst/Application Support Analyst

Posted on Jan 28, 2020 by Experis AG

Schaffhausen, Switzerland
17 Feb 2020
Annual Salary

Business Analyst/Application Support Analyst

On behalf of our client, one of the biggest medical devices company based in Schaffhausen we are looking for a Business Analyst/Application Support Analyst.

This is a contracting position, starting in February until the end of the year with extension possibilities.

Primary Tasks and responsibilities

  • Daily 2nd line application incident and troubleshooting
  • Installation and configuration support on request
  • Maintaining and improving the customer service and availability
  • Project related support activities
  • Develop and maintain the support documentation (SOPs) for all related subjects

Your skills/experiences are:

  • Experience in Labelling systems and associated processes/requirement
  • Experience in application support (experience in application management is an advantage) in manufacturing - Application Level 2-3 support
  • Experience in GxP systems and computer System Validation
  • Working knowledge of ITSM
  • Database MS-SQL experience
  • Experience in the Pharmaceutical industry
  • Excellent customer service, interpersonal, communication and team collaboration skills
  • Able to follow change management procedures and internal guideline
  • Quick learner, motivated self-starter
  • Strong analytical and problem-solving skills
  • Fluent in English and German

Start: 17.02.2020

End: 31.12.2020

Location: Schaffhausen

Workload: 100%

If you are a result-oriented currently looking for a challenging new position that applies to your skills, then we look forward to receiving your application!

I'm always looking for skilled IT Experts so please don't hesitate to send me your CV.

Reference: 834453384

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