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Citrix/Systems Engineer - Citrix XenApp, Netscaler, Gateway, VMware, M

Posted on Jan 28, 2020 by Mercator IT Solutions

Luton, Bedfordshire, United Kingdom
Immediate Start
Annual Salary

Citrix/Systems Engineer - Citrix XenApp, Netscaler, Gateway, VMware, Microsoft, AD, SCCM

My customer requires a Citrix/Systems Engineer to play a leading role in completing the deployment and handover to support of a 1200 user Citrix XenApp and Netscaler (ADC) environment.

Work with operational teams to deploy, maintain and support services on an HP Converged Infrastructure running primarily VMware and Microsoft Server.

Key Responsibilities

  • Complete Citrix Xenapp and Netscaler (ADC) deployments
  • Handover to operations of Citrix including the implementation of best-practice operational procedures and technical knowledge transfer.
  • Create and maintain technical documentation as required (Knowledge Articles and Work Instructions etc).
  • Plan and carry out the deployment of system software upgrades.
  • Proactively monitor IT components and plan/execute remedial actions to ensure SLAs/KPIs are met.
  • Manage IT Incidents to ensure prompt service restoration and SLA/KPI adherence.
  • Manage IT Problems to ensure root causes are identified and remedial actions implemented.
  • Provide technical input to the planning and delivery of operational change projects.
  • Work with operational teams to deploy upgrades to business systems.
  • Manage Service Requests to fulfilment.
  • Implement technical changes following the Change Management process to ensure risk is managed and appropriate testing completed.
  • Assist in the organisation and testing of the ICT business continuity plans.

Essential Skills

Demonstrable experience of the following:

  • Working in an enterprise ICT environment
  • Citrix XenApp
  • App-V Application Packaging and Deployment via Citrix XenApp
  • Citrix ADC (Netscaler): Load Balancing and Reverse Proxy
  • Citrix Gateway
  • Windows Server 2
  • Microsoft Remote Desk Services (RDS)
  • Active Directory, Group Policy, DNS, DHCP
  • System Centre Configuration Manager (SCCM)
  • VMware vCentre
  • ITIL: Incident, Problem and Change Management

Desirable Skills

Knowledge of some or all of the following:

  • HP Hardware including Converged Infrastructure/Blade Servers/3PAR SAN
  • VMware including DRS & SRM
  • Windows 10 Deployment and Servicing
  • IGEL Client Device Deployment and Management
  • Microsoft SQL Server (including AAG)
  • Microsoft System Centre Operations Manager (SCOM)
  • Microsoft System Centre Endpoint Protection (SCEP)
  • Microsoft Exchange Server
  • Microsoft Office 365
  • Microsoft Skype for Business
  • Microsoft Yammer
  • Microsoft PowerShell
  • Enterprise Backup software (CommVault)
  • Linux (Red Hat/SUSE)
  • Oracle Databases
  • MySQL
  • Check Point Endpoint Security
  • Enterprise Vault
  • Trustwave Technologies
  • Local and wide area networking (switching and Firewall technologies).
  • Remote working and wireless technologies.
  • Mobile Device Management (MDM)
  • IP Telephony
  • Project Management Methodologies: PRINCE
  • Local Authority/Council Experience
  • Awareness of the security principles required by PSN, PCI-DSS, and HSCN
  • Understanding of IT delivery in and outsourced environment
  • Evidence of continuous professional development.

Mercator IT Solutions provides services as an agency and an employment business

Reference: 834414790

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