This Job Vacancy has Expired!

Netwerk Voice CTI Operations Senior Manager

Posted on Jan 24, 2020 by Gazelle Global Consulting

Brussel, Belgium
Immediate Start
Annual Salary

Netwerk Voice CTI Operations Senior Manager

Netwerk Voice CTI Operations Senior Manager urgently needed for a long term opportunity based in Brussels, Belgium location


Technical skills

  • Deep understanding of Network technologies and TELCOS offers
  • Deep understanding of Infrastructure components
  • Deep understanding of public cloud model and connectivity
  • Process design

Social skills

  • Comfortable in a multi-cultural environment.
  • Ability to advise and interact with all levels of management
  • Can resist to business pressure
  • Organisational skills in order to manage and prioritise work and initiatives under deadlines
  • Excellent communication (written and oral) and presentation skills
  • Supportive driving source for your environment
  • Strong influence and negotiation skills
  • Stress resistant and demonstrate patience, tolerance and resilience
  • comfortable in Operating in a fast-changing environment as a change enabler to internal clients
  • Ability to work creatively and analytically in a problem-solving environment, critical and constructive
  • Customer Focus: Flexibility and ability to cope with non-standard working hours when required
  • Business oriented - always acts by putting actions in perspective of targeted business results.
  • Delivers results - Balances Immediate and Long-term Priorities- sense of urgency when needed.
  • Excellent ability to manage multiple high priority efforts/competing priorities and flexibility to adjust to changing requirements, schedules and priorities


The ideal candidate:

  • has a master's degree (preferably IT) or gained equivalent knowledge by relevant work experience
  • has at least 10 years of work experience in IT Infrastructure/Network Service Management.
  • Understands IT Service Management product (ServiceNow - Remedy - )
  • has fair ITIL Lifecycle knowledge and Service Level Management skills. Knowledge of ITIL Lifecycle V3 is mandatory (Foundation + additional certificate)
  • is business proficient (B2+) in English and native/fluent either in Dutch or French.

Shortlisting immediately interiews this week!

Reference: 832032600

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