This Job Vacancy has Expired!

Netwerk Voice CTI Operations Senior Manager

Posted on Jan 24, 2020 by Gazelle Global Consulting

Brussel, Belgium
IT
Immediate Start
Annual Salary
Contract/Project

Netwerk Voice CTI Operations Senior Manager

Netwerk Voice CTI Operations Senior Manager urgently needed for a long term opportunity based in Brussels, Belgium location

COMPETENCES

Technical skills

  • Deep understanding of Network technologies and TELCOS offers
  • Deep understanding of Infrastructure components
  • Deep understanding of public cloud model and connectivity
  • Process design

Social skills

  • Comfortable in a multi-cultural environment.
  • Ability to advise and interact with all levels of management
  • Can resist to business pressure
  • Organisational skills in order to manage and prioritise work and initiatives under deadlines
  • Excellent communication (written and oral) and presentation skills
  • Supportive driving source for your environment
  • Strong influence and negotiation skills
  • Stress resistant and demonstrate patience, tolerance and resilience
  • comfortable in Operating in a fast-changing environment as a change enabler to internal clients
  • Ability to work creatively and analytically in a problem-solving environment, critical and constructive
  • Customer Focus: Flexibility and ability to cope with non-standard working hours when required
  • Business oriented - always acts by putting actions in perspective of targeted business results.
  • Delivers results - Balances Immediate and Long-term Priorities- sense of urgency when needed.
  • Excellent ability to manage multiple high priority efforts/competing priorities and flexibility to adjust to changing requirements, schedules and priorities

Background

The ideal candidate:

  • has a master's degree (preferably IT) or gained equivalent knowledge by relevant work experience
  • has at least 10 years of work experience in IT Infrastructure/Network Service Management.
  • Understands IT Service Management product (ServiceNow - Remedy - )
  • has fair ITIL Lifecycle knowledge and Service Level Management skills. Knowledge of ITIL Lifecycle V3 is mandatory (Foundation + additional certificate)
  • is business proficient (B2+) in English and native/fluent either in Dutch or French.

Shortlisting immediately interiews this week!

Reference: 832032600

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