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Level 2 Field Service Engineer - Wellingborough - 3 months rolling

Posted on Jan 23, 2020 by Lucid Support Services Ltd

Wellingborough, Northamptonshire, United Kingdom
IT
Immediate Start
£135 - £135 Daily
Contract/Project

Level 2 Field Service Engineer - Wellingborough - 3 months rolling

£135 per day + £20 for first 100 miles then .45ppm thereafter.

We are looking for a strong Level 2 Field Service Engineer located around the Wellingborough area on a 3 month rolling contract to cover 23 customer sites across east England.

Experience:

You will be providing support to our key clients in an IT Field Service Environment.

To thrive in a fast-paced environment, troubleshooting challenging queries and experience of IT managed services.

  • A minimum of 3 years' experience supporting clients in a Service Desk environment
  • Strong customer service skills
  • Familiar with working to SLA's & KPI's to meet customer requirements
  • An up to date MCP/MCSE/MCSA qualification would be desirable
  • A qualification in the Office -347 or MS-100/101 would be desirable
  • Experience in working in Field Services desirable

Technical Skills:

  • Strong knowledge & experience in Office 365
  • Windows Server Technologies
  • Ability to build & configure Desktops/Laptops
  • Technical Installation ability eg Network devices, machines, etc.
  • Active Directory
  • DNS
  • Network Infrastructure
  • Backup software
  • VMware
  • Desktop support

Role:

  • Ability to take ownership of tickets
  • Ability to work under pressure
  • Working to schedule & meeting deadlines
  • Meeting the set Service desk Objectives consistently
  • Showing initiative and working on proactive measures.
  • Strong communication skills
  • Adaptive and able to learn new things quickly

Reference: 831721278

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